Charges

[Hendy]

I changed my plan during the month, I was charged at the beginning of the month for my previous plan, then the day I changed again for the new plan and charged again at the beginning of the next month. Why?

[Hendy]

Just noticed the charge was for a add-on

thanks

[popping · Accepted solution]

@Hendy 

On May 12, you purchase US roaming add-on which expired 10 days later.

Since you did not change your plan on May 12, your renewal date will be 30 days from your last renewal date May 2 which is June 1.

Did you scheduled a plan change on your next renewal date?

[geopublic]

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@Hendy wrote:

I changed my plan during the month, I was charged at the beginning of the month for my previous plan, then the day I changed again for the new plan and charged again at the beginning of the next month. Why?

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@HendyFrom the screenshot that you posted it shows that you were charged twice for plan renewals. The first one on May 2 for $30.00 and the second one on June 1 for $25.00. When did you do the plan change?