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Changing email on account

smp99
Deputy Mayor / Adjoint au Maire

If I change the email address on my account (not the community) does that automatically change my login userID? 

 

If the the old email sticks as login, then how do you change your login ID?

 

Thanks

 

 

4 REPLIES 4

@AmtulYou would need to contac the moderators to change your email as email address is the index for the Public Mobile's database.. you can contact them here https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

Amtul
Great Neighbour / Super Voisin

Hi my name is yahya and I want to change my email address. my phone number is 1-xxxxxxxxxxxxxx

 

 

 

Phone number removed by computergeek541

TMS
Model Citizen / Citoyen Modèle

@smp99

when you go to your account then My Profile >>> Change Username, you enter the New Username (Email) and click “Change” and you’re finished. 😉

Luddite
Oracle
Oracle

Yes, that changes the email address for logging into your account.

However, the "true" account email address is not changed unless you make a request of the moderators. It's another odd system limitation; in effect the original email address used to create the account cannot be changed by the customer.


>>> ALERT: I am not a CSA. Je ne suis pas un Agent du soutien à la clientèle.
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