Changed plans and phone won’t text or call out

[Angelv85]

I changed my plan today from a 30.00 to 25.00 and my account says active but I can’t text or call out or receive texts or calls

[Lieux]

Did the trick lost/stolen was good for you @Angelv85 ? Or give us back news...

[Alex888]

Try logging into your account, reporting your phone as lost, log out, wait 10 minutes, log back in, report it found, and restart your phone.

[Anonymous · Accepted solution]

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@Angelv85 wrote:

I changed my plan today from a 30.00 to 25.00 and my account says active but I can’t text or call out or receive texts or calls

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Try the lost/stolen feature.
Log in to self-serve. Plan & Add-Ons from top menu. Lost/Stolen Phone from next menu. Suspend Service button. Log out. Wait a few minutes. Log back in and back to Lost/Stolen Phone and Resume Service this time. Log out. Restart phone.
See what happens.