I did try everything in this community and My phone is compatible
I am waiting for support group and moderator - responses are very slow
@ArmanIf you've tried all previous suggestions and it's still not working you will need to contact the moderators, you can send them a private message here: https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
Check your phone on http://willmyphonework.net/ and make sure it's compatible with Public Mobile.
What's interesting though is that there isn't the furor over this problem as there was with that dropped calls thread.
Have you been using other optional texting methods?
Hi Moderator, Can you address this issue. I have 3 tickets and waiting for a week
One ticket is sufficient per issue. Adding more tickets causes delays in processing and may cause solutions for the first ticket to get undone in the attempt to fix it for the second ticket if the mod working on it doesn't notice the previous one had been addressed. Are you sure your phone is compatible and your plan has texting (and you have units left if it is a limited plan)? If so, have you tried the reporting your phone lost/stolen trick to refresh your account? Where you report the phone stolen in "My Account" waiting 5 or so minutes, then reporting it found. Rebooting the phone after that often fixes provisioning issues.
I know that for me, some people can't get my texts, never did find the root cause for that, but its possible the person you are trying to text is experiencing that issue. Texting for me works for 99% of the people I have tried.