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Great Citizen / Super Citoyen

Re: Cannot send text For last three days.tried all the solution in this community . need human help

i have sent 5 Private message to moderator and no responce so far

Great Citizen / Super Citoyen

Re: Can not send text

I do not have i phone. my phone is samsung S7.

I have rebooted my phone number of time

Great Citizen / Super Citoyen

Re: Can not send text

looking for answer. I have my phone for emergency

Mayor / Maire

Re: Cannot Send Text Messages


@Arman wrote:

I have sent 5 emails to moderatoss and no responce so far.

They also overchatge me too


DID YOU TRY THE LOST/STOLEN FEATURE AS SUGGESTED EARLIER?

 

So let's get the terminology right...are you trying to "email" somebody at Public Mobile?

Did you use one of the links, earlier in this thread, to what is called the Private Messages area?

Then, by default, you would get an actual email from Public Mobile telling you that you got a private message. DON'T REPLY TO THAT. Come back here and see the red blob over the little envelope icon in the upper right of this window. Click on it and you'll get an Inbox. You should see a vertical coloured bar to the left of unread messages. Click on the subject line of the message to read the whole thing.

 

It has gone back and forth as to whether sending multiple private messages to the mods causes one to drop back down the queue of all the private messages they get. So be careful of sending so many messages.

Deputy Mayor / Adjoint au Maire

Re: Can not send text


@Arman wrote:

I do not have i phone. my phone is samsung S7.

I have rebooted my phone number of time


I think you've sent enough messages to the moderators. As you know, there's been a serious system upset in the last week and the mods are trying to answer everyones questions. Please allow up to 62 hours for a response from them. You won't be helping your self by sending more messages now.

Mayor / Maire

Re: Can not send text


@Arman wrote:

looking for answer. I have my phone for emergency


How about trying this?

Maybe it's your SMSC #.

1. Go to the phone application.
2. From the phone application, press *#*#4636#*#*. (You will have to press the Call or Send button after entering this code in for some Android devices).
3. Tap on Phone Information
4. Scroll to the bottom to where it says SMSC and enter this number exactly as you see on this page (including all symbols): +16475800172
5. Press Update.

Great Citizen / Super Citoyen

Re: Cannot Send Text Messages

yes. i did use one of the link ti send a provate email.

Non of the things happened that you explain.

what is moderator's email?

Deputy Mayor / Adjoint au Maire

Re: Cannot Send Text Messages

 
Mayor / Maire

Re: Cannot Send Text Messages


@Arman wrote:

yes. i did use one of the link ti send a provate email.

Non of the things happened that you explain.

what is moderator's email?


Private message. Moderators don't use email. The private message system is a lot like an email system...but it's not email.

Did you get an email from them in your email box? If so then you need to respond to them back here in private message.

 

What do you mean "non of the things happened"?

Did you do the steps of the lost/stolen feature?

If not, then please do those steps to see if it might get things going.

If so, I guess since you're still here it didn't get the result.

Great Citizen / Super Citoyen

Re: Can't send text messages

I have this issue for last 5 days and there is no resolution so far

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