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Great Citizen / Super Citoyen

Can not send text

Is there any issue thatch cannot sent text.

Please help. This is a serious issue.

Tags (1)
Mayor / Maire

Re: Can not send text

@Arman 

Sorry to hear about your troubles.  Can you provide more information?

 

Which plan do you have?

Which phone?

Did you text work before in the past?

Does you talk and data work?

When is your renewal date?

In your self service account, account status active or suspended?  

Have you tried re-booting/re-starting your phoen?

 

More information the better....

 

Mayor / Maire

Re: Cannot send text For last three days.tried all the solution in this community . need human help


@Arman wrote:

As you asked I restart  the phene but I still have the same issue, Cannot send a text


 @Arman 

You've been posting all over the place.

Did you send a private message to the moderator team as previously suggested?

Did you try the lost/stolen idea as previously suggested?

Good Citizen / Bon Citoyen

Re: Can not send text

Yes there is a service issue being investigated by moderators

https://productioncommunity.publicmobile.ca/t5/Announcements/Important-Service-Update/m-p/363962

1) Meanwhile try swtching your phone off and back on

2) In case you have a iphone check if the message settings on your phone is set to send sms when imessage is not available

Mayor / Maire

Re: Can not send text

 @Dunkman, @ashok 

This user has been dropping posts all over the place. He already has a thread going.

Re: Can not send text


@z10user4 wrote:

 @Dunkman, @ashok 

This user has been dropping posts all over the place. He already has a thread going.


@Arman, some of these message have been merged into your original thread about this issue, simply for organizational purposes.  At the same time, I realize that you're just trying to get some answers.

Great Citizen / Super Citoyen

Re: Cannot send text For last three days.tried all the solution in this community . need human help

there is  no responce from modrator so far

Great Citizen / Super Citoyen

Re: Cannot send text For last three days.tried all the solution in this community . need human help

it shows SENT but no message in other end.

Great Citizen / Super Citoyen

Re: Cannot Send Text Messages

I have sent 5 emails to moderatoss and no responce so far.

They also overchatge me too

Great Citizen / Super Citoyen

Re: Can not send text

- Can make and receive a call, Can receive a text, But CAN NOT SEND TEXT

- Samsung Galaxy S&

- I was able to send and receve text before May 1st.

- Talk and data work fine

- My renewal date date is June 1st

- My accunt Staus shows ACTIVE.  

- I have re-booted and even shut down for 5 minutes but isseu persist.