07-08-2015 11:48 AM - edited 01-04-2022 01:45 PM
I have never been able to send or recieve pictures since joining PB. I get the option to "download" pictures sent to me but it never downloads the image. When sending an image it just keeps saying "sending" but never does.
I have a Note 2 running Android version 4.1.1. I changed everything to the correct APN settings, enabled data, my account can send/recieve Pictures and is connected to the correct network. I am just wondering if there is anyone else having the issue after already trying all fixes and if they were able to find a work around.
Thanks in advance for the help
07-08-2015 04:38 PM
07-08-2015 04:26 PM
07-08-2015 11:54 AM
My friend have a similar problem. MMS stopped working. He can receive but cannot send.
I suggest you to send an email to Public Mobile.
Click on this link : https://publicmobile.ca/en/on/contact-us
Then, at the bottom right of the page, click on "Email away" button.
- Choose "Technical Issues"
- Choose "Calling and Text Messaging"
- Choose "Text & Multimedia messaging not working"
- Choose "My phone is receiving a signal"
- Choose "I believe my account is paid and up to date"
- Choose "I have not tried a SIM card in another phone"
Then click on "Email Us" and fill up the form.
An agent from Public Mobile will try to answer you ASAP.