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Good Citizen / Bon Citoyen

Cannot Send Text Messages

I am new to public mobile and have a problem with sending SMS messages.  I have emailed the moderators and have received no reply.  I have no issue receiving them.  just sending them.  Please helo!!!!

 

 

Thank You


Accepted Solutions
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Good Citizen / Bon Citoyen

Re: Cannot Send Text Messages

There may be a hour or two of delays after activation of your plan and number, I’ve had this issue also and has fixed itself with time do not worry it’s temporary. If the problem persists check to see if you have coverage in your location and if so then you should contact support!

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Deputy Mayor / Adjoint au Maire

Re: Cannot Send Text Messages

 


@dennisfedak wrote:

I am new to public mobile and have a problem with sending SMS messages.  I have emailed the moderators and have received no reply.  I have no issue receiving them.  just sending them.  Please helo!!!!

 

 

Thank You


 

Are sure its only SMS and not imesssage/MMS?

 

 

 

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Good Citizen / Bon Citoyen

Re: Cannot Send Text Messages

I cannot receive MMS or send MMS either

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Mayor / Maire

Re: Cannot Send Text Messages


@dennisfedak wrote:

I cannot receive MMS or send MMS either


When did you port in?

 

Have you tried pulling out your battery and restarting the phone? New customers often have problems for some time after porting.

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Good Citizen / Bon Citoyen

Re: Cannot Send Text Messages

I can only receive sms   Cannot send or receive mms

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Deputy Mayor / Adjoint au Maire

Re: Cannot Send Text Messages


@dennisfedak wrote:

I cannot receive MMS or send MMS either


You may have a partially completed port. When did you sign up?

 

 

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Good Citizen / Bon Citoyen

Re: Cannot Send Text Messages

Yesterday I ported in a number.

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Oracle

Re: Cannot Send Text Messages


@dennisfedak wrote:

I cannot receive MMS or send MMS either


Is your data working?  If you do not have data in your plan you still need to make sure cellular data is turned on to send and receive MMS messages.  If you have data and are still having issues with MMS you probably need to update your APN settings.  Here is a great site for that http://apn-canada.gishan.net/


* I am happy to help, but I am not a MOD please do not include any personal info in a private message to me, click the "?" in the bottom right to create a trouble ticket *
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Good Citizen / Bon Citoyen

Re: Cannot Send Text Messages

Yes that makes sense as I just signed up.

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Mayor / Maire

Re: Cannot Send Text Messages


@dennisfedak wrote:

Yesterday I ported in a number.


 

You have already messaged the mods so they will be able to check into the port to see if there is an issue.

 

Locally you can continue to try to restart your phone


You can also try to configure your APN settings

 

There could also be SMSC set incorrectly.  I wish I had the SMSCentre number off the top of my head, but I don't.  Perhaps someone else knows it?

 

Does *#*#4636#*#* work on your phone?  If it does, it brings you to a Android hidden menu where you can manually change the SMSC.