Cancelled -- about coming back ??? and my old sim

[jamesgboutilier]

Hi. I just had to cancel my service.

I enjoy the service, just my situation changed to no cell for now.

Question though, fingers crossed I'll be able to go back to cell at a later date... WILL MY SIM CARD STILL BE GOOD ?

It would be the same phone, same sim and I'd get the same service.

Will I be able to just sign up for a new account again and use the old sim? (I'm assuming I'll need a new number of course).

Thanks, and thank you Public Mobile for great service.

[Michael77]

@jamesgboutilier,

Hope you hang around a little bit longer. 🙂

[cricketfan]

Put your autopay feature off, Don't do anything. Comeback before 90 days (better to be back before 85th day) for your number preservation or you'll lose the number. 

When you are ready to resume the service, pay the plan amount and maybe get a Mod to look into reactivating it if it doesn't do it by itself. 

[ky01]

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@jamesgboutilier wrote:

Thanks!

Yes, I'm hoping it will be back to normal before 90 days.

Fingers crossed.

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I think you can also pay for a cheaper plan right before the 90 days and will buy you some more time, if you do not want to lose your phone number and spend another $10 to buy a new SIM card.

[ShawnC13]

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@jamesgboutilier wrote:

Thanks!

Yes, I'm hoping it will be back to normal before 90 days.

Fingers crossed.

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@jamesgboutilier, so as stated you just need to let your current plan expire (remember to remove autopay if you have that setup) and you have 90 days before your phone number and plan are lost and your account is closed making your SIM deacitvated

[jamesgboutilier]

Thanks!

Yes, I'm hoping it will be back to normal before 90 days.

Fingers crossed.

[mimmo]

Hi @jamesgboutilier  when you said cancel what do you mean?  if you simply did not pay, you have 90 days to add funds and reactivate your account.

if over 90 day then you need a new sim, new account etc as mentioned above.

if under 90 days since your renewal date try logging into your selfserve account and see what you have.  if you want to change your plan then you need mod help. if you like the plan then you just need to add funds and your old sim card will work fine.

[closng · Accepted solution]

Hi @jamesgboutilier,

Sorry to hear you had to cancel your cell phone service.

Unfortunately, you will not be able to use your old SIM card and will have to purchase a new one if you were to activate service again with Public Mobile. All SIM cards (not just with Public Mobile) are one time use only.