Cancel the service and refund

[Pallav13]

Hi,

I have just activated the service with PM and unfortunately, I am not happy with the network. I would like to cancel it but can anyone advise how will I get a refund of unused days for an already paid amount for the whole month? Also, I have some balance in my account so can I get the refund of that amount as well?

Any help would be appreciated.

Thanks in advance.

[Anonymous]

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@Pallav13 wrote:

Thanks, everyone. So I will use it until the billing cycle ends

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 @Pallav13

You said you weren't happy with the network...what's going on that makes you say that? It runs on Telus. They share with Bell. That makes both having the best coverage.

I suppose you might be experiencing some weird pocket of weak Telus/Bell but that seems like maybe a stretch.

[TMS]

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@Pallav13 wrote:

Thanks, everyone. So I will use it until the billing cycle ends

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...and who knows, maybe you’ll become happy. 😃😃😃😃😃

[Pallav13]

Thanks, everyone. So I will use it until the billing cycle ends

[TMS]

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@ute1978 wrote:

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@TMS wrote:

Yes. 😆 

i got a refund at McDonald’s cause my meal was not good. 

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That is a difference to "not happy" or "don't like"

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@Pallav13 wrote:I have just activated the service with PM and unfortunately, I am not happy with the network.

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Oh believe me, “I was not happy”. 

...I get what your saying. 😉

[ute1978]

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@TMS wrote:

Yes. 😆 

i got a refund at McDonald’s cause my meal was not good. 

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That is a difference to "not happy" or "don't like"

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@Pallav13 wrote:I have just activated the service with PM and unfortunately, I am not happy with the network.

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[TMS]

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@ute1978 wrote:

Sorry, prepaid and no refund.

If you go to McDonald's and buy a Big Mac Meal, eat the fries and then decide you don't like the Coke or the burger, will you get a refund for the meal?

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Yes. 😆 

i got a refund at McDonald’s cause my meal was not good. 

[Anonymous]

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@Pallav13 wrote:

Well, all the service providers are prepaid right.. 

so you are sure I won't get a refund?

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There are prepaid services and postpaid services. For postpaid, you get a bill. That bill will have the amount to pay for the future term much like with prepaid. But what makes it postpaid is you now get billed for any extra charges/overages/consumption that you just caused in the finishing term.

This is a prepaid service. No prepaid service in Canada that I know of provides refunds for unused days/data/texts/minutes if one wishes to stop being a customer mid-term.

I've read things here about people transferring Available Funds to other Public Mobile customers. But again, no refunds.

[ute1978]

Sorry, prepaid and no refund.

If you go to McDonald's and buy a Big Mac Meal, eat the fries and then decide you don't like the Coke or the burger, will you get a refund for the meal?

[TMS]

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@Pallav13 wrote:

Well, all the service providers are prepaid right.. 

so you are sure I won't get a refund?

Not all providers are prepaid 

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[Carld123]

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@Pallav13 wrote:

Well, all the service providers are prepaid right.. 

so you are sure I won't get a refund?

@Pallav13

Not all providers are prepaid..asfar as a refund goes..99.9% sure

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[Pallav13]

Well, all the service providers are prepaid right.. 

so you are sure I won't get a refund?

[Carld123]

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@Pallav13 wrote:

Hi,

I have just activated the service with PM and unfortunately, I am not happy with the network. I would like to cancel it but can anyone advise how will I get a refund of unused days for an already paid amount for the whole month? Also, I have some balance in my account so can I get the refund of that amount as well?

Any help would be appreciated.

Thanks in advance.

@Pallav13

You may as well use the service until your funds are gone...pm is prepaid therefore no refunds

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