I havent been able to make or recieve calls or access my voicemail for 3 days now. Can someone please help me.
It keeps saying no active long distance add on when I call voicemail.
Text and data work fine.
I need to be able to make and recieve calls because of my sick mother.
Did you make sure to add the country code before the voicemail number? That would be a 1 before for US/Canada. Not sure if that will make a difference but it's worth the try if you haven't.
What phone do you have?
Also for voice quick solution for time being. Call 438-580-4001 from another phone..enter your cell number.....when your voicemail message starts playing...press * sign and then enter your password and you will be able to listen to your voicemail
I'm having the exact same problem. I sent a private message to the moderator team in hopes that they can sort it out. I suggest that you do the same with your details.
I would make sure you have the correct number and country code (1) entered for voicemail access. You can search this up online to check/modify the voicemail number and make sure that it is correct and the country code is there
Are you out of the country? Then I believe voicemail is considered long distance. If you are, then try calling from hangouts dialer (or similar app) or using a landline.
That is strange. I can only recommend removing the Sim card and putting it back in. Otherwise, you should get in contact with the moderator team. You can send them a private message by clicking here