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Deputy Mayor / Adjoint au Maire

Re: Can’t make or receive calls, but data and texting is fine


@mh1983 wrote:

Wow, this stinks. What if the phone is set to LTE? Even if it connects to PM's throttled LTE, would voice not work? Will PM look at adopting LTE more widely at some point? 

If the phone is set to LTE, it will provide data and SMS only. There would be no voice. It's up to Telus to decide when they want to allow VoLTE for PM subscribers.

Great Neighbour / Super Voisin

Re: Can’t make or receive calls, but data and texting is fine


@jor123 wrote:

@GinYVR wrote:

@mh1983Public Mobile needs 3G connection for voice and SMS.


SMS works on LTE, doesn't it?

I believe there is a LTE only cell site in Point Leamington and another somewhere around Gander (Lumdsen)? 


Ha!  So cool that you mentioned Point Leamington before I had the chance. Cheers!

Mayor / Maire

Re: Can’t make or receive calls, but data and texting is fine


@jor123 wrote:

@GinYVR wrote:

@mh1983Public Mobile needs 3G connection for voice and SMS.


SMS works on LTE, doesn't it?

I believe there is a LTE only cell site in Point Leamington and another somewhere around Gander (Lumdsen)? 


@jor123 Yes, you are correct SMS works over LTE.

Great Citizen / Super Citoyen

Re: Can’t make or receive calls, but data and texting is fine


@Gene2u wrote:

@sheytoon wrote:

Where are you specifically? Bell's newer sites are LTE only, which means zero voice service on Public Mobile.

 

VoLTE will work on the main brands (Telus, Bell, Koodo, Virgin).


Thanks sheytoon,

 

That might very well be the problem.  I’m in Point Leamington, a small town on the coast northeast  of Grand Falls-Windsor.  The towers here are quite new (about two years ago), I remember in past years there was no coverage, or people would have to sit on a tall hill to get service.  The people I’m visiting are with Bell and they have full service, even calls 😉


Yeah, the small new LTE site in Point Leamington has no HSPA at all so PM voice calls wouldn't work. It sucks we can't take advantage of network expansions now if Bell is just going to deploy on LTE...

Mayor / Maire

Re: Can’t make or receive calls, but data and texting is fine

@Gene2u Just download Hangouts dialer and make calls across NA for free using Data.

Great Citizen / Super Citoyen

Re: Can’t make or receive calls, but data and texting is fine

None of Bell or Telus tower only accept LTE. When on voice call, phone switch on “4G HSPA+” even if you are withing 4G LTE coverage.
Voice will use LTE only if VoLTE is enable on the phone and only new phone can do VoLTE.

Great Citizen / Super Citoyen

Re: Can’t make or receive calls, but data and texting is fine


@Master2001 wrote:

None of Bell or Telus tower only accept LTE. When on voice call, phone switch on “4G HSPA+” even if you are withing 4G LTE coverage.
Voice will use LTE only if VoLTE is enable on the phone and only new phone can do VoLTE.


This site is a LTE only small cell that doesn't broadcast any 3G. There are no other 3G sites in range so the phone will just go to no service.

Great Citizen / Super Citoyen

Re: Can’t make or receive calls, but data and texting is fine

Your phone should work, check the configurarion of your phone

How to change the network mode on my Apple iPhone 7 Plus:

https://support.bell.ca/Mobility/Smartphones_and_mobile_internet/Apple-iPhone-7-Plus.how_to_change_t...

Deputy Mayor / Adjoint au Maire

Re: Can’t make or receive calls, but data and texting is fine

@Master2001 please don't make things up. There are multiple sites in the network that are LTE only.

 

Not only that, VoLTE is not enabled for any PM subscribers yet, regardless of the phone's capability.

Deputy Mayor / Adjoint au Maire

Re: Can’t make or receive calls, but data and texting is fine

Great thread. We are going to Nfld next week and driving and staying in that area. So glad I was made aware of this. 

 

Thanks