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Can’t make calls

Llyr
Good Citizen / Bon Citoyen

I changed my SIM card and now it says I need an add on to make a call that is not long distance 

3 REPLIES 3

Anonymous
Not applicable

@will13am wrote:

@Llyr, try toggling the lost/stolen phone feature in your self serve account.  Reboot the phone each time. 


 @will13am

That's an interesting addition.

Restart after suspending? Then restart after resuming? I've so far been suggesting just the final restart. So that would be good information to know. Thanks

will13am
Oracle
Oracle

@Llyr, try toggling the lost/stolen phone feature in your self serve account.  Reboot the phone each time. 

KMG
Deputy Mayor / Adjoint au Maire

Does any other part of your service still work (text or data)?

 

When you log in to selfserve, what plan does it say that you have?

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