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Can't log into account for pass two days

vince
Good Citizen / Bon Citoyen
Hi guy's

I can't seems to account for the pass two days

The errors show up as a generic errors, with a opps..??? Please help,

Thanks
5 REPLIES 5

@vince Yes, unfortunately similar situations are happening. You will need the assistance of one of our moderators.

 

Send them the information below by private message; address @Shazia_K. Don’t worry if she is available as your message will be forwarded to someone on duty.

 

If unfamiliar with private messaging, check here: Private Messages - viewing and creating. It will speed things along if you check in from time to time when they are online; Mon-Thursday 9am(EST) to 9pm(EST) and Friday, Saturday, and Sunday from 9am(EST) to 5:30pm(EST).

 

Include whatever bits of the following info you have:

 

  • account email address
  • PM phone number
  • PM SIM card number

>>> ALERT: I am not a CSA. Je ne suis pas un Agent du soutien à la clientèle.

vince
Good Citizen / Bon Citoyen
Yes, when the account was created.. It work for few hours.. Now when try to login it give a gernaic errors, with a opps...

I also have another account that doesn't have the same issues..

I even clear out the cache and history on my browser.. Did the same thing with the new account

Rockdaddy22
Retired Oracle / Oracle Retraité
Have you ever been able to log into your account?

aylc
Good Citizen / Bon Citoyen

@vince Check the ones tagged above and see if they're online.  Then hover over their name/profile and send them a direct message to see if they can help you!

Cypm
Great Citizen / Super Citoyen

you need to contact anyone of moderator staff to help you

 

they are 3 of them @Shazia_K | @Mary_M | @Saray_O | @Caroline_D

 

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