@darrylquinn wrote:
HELP! I switched to Public Mobile almost 24 hrs ago and although I can make calls on my phone, I can’t receive calls, it says my number is not in service and everyone I know has tried test calling me repeatedly. I removed the battery & powered things back on but phone calls still aren’t getting through. Need IMMEDIATE assistance as my work is being affected!
Found an answer from @ShawnC13 for same issue....
If you ported a number from your previous provider it can take upto 4 hours to complete. If it has been longer your Port of probably stuck and you will need to contact the moderators.
To send a private message to a moderator
click this link. In your message please include:
- PM Phone Number
- 4 digit PIN (or at least 3 of the following to verify your identity)
- account number
- date of birth
- complete address listed on account with postal code
- email address on account
- most commonly called numbers
- alternate number listed on the account
- last payment date and amount
- last 4 digits of the credit card
-Detailed explanation
Community Moderators are available from Monday-Friday 9am(Eastern) to 9pm(Eastern) and Saturday, and Sunday from 9am(Eastern) to 7:30pm(Eastern)
