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Can send or receive pic text messages

Deebaby7474
Good Citizen / Bon Citoyen
Just changed my phone over to public mobile fr wind I pay 50 bucks n can't use pic text does anyone know what to do
19 REPLIES 19

Deebaby7474
Good Citizen / Bon Citoyen
Solved the problem factory reset phone then put apn settings yeahhhh it worked

Moid_I
Retraité / Retired
Retraité / Retired

@Deebaby7474 Sorry to hear your mms and data are not working. If you have changed APN and data is still not working please click on Contact Us and Email Away, Our specialist team can look into the issue. 

 

Thanks 

 

 

chukdefatey
Deputy Mayor / Adjoint au Maire
^I Know you are frustarted but if your Data is not working, It's not the Fault of Public Mobile it sure seems like an APN issue or a phone issue. I highly suggest having a family member, co worker or a Friend who is knowledgeable in cell phones look into the issue.

Deebaby7474
Good Citizen / Bon Citoyen
I have done everything its on public mobile end can u just ping my phone this is ridiculous

@Deebaby7474,

 

APN must be configured properly to access DATA and MMS.

 

If you activated your SIM card after June 29th 2015, you are not eligible to the 10$ BETA gift.

Deebaby7474
Good Citizen / Bon Citoyen
Paying 50 for a plan was supposed to get 10 dollars off for beta never received it and haven't had internet since I changed to public mobile

Deebaby7474
Good Citizen / Bon Citoyen
Data enabled

Deebaby7474
Good Citizen / Bon Citoyen
I have unlimited talk in Canada unlimited text n picture text and 1 gb of data how do I enable my data

Martin
Legend
Legend
Hello,

Did you enable data even if you don't have data in your plan?

Data must always be enabled to send or receive MMS.

Deebaby7474
Good Citizen / Bon Citoyen
Does anyone have any ideas I did the apn setting and I still can't get pic or send them or internet please someone help

Martin
Legend
Legend
Hello,

Earlier this morning, there was a poster who had the same problem as you, namely, an inability to send MMS. I directed her to PM's search engine. In the mobile version, it is identified by the magnifying glass at the top left corner. In the full or computer version, it is the rectangular box at the top of the right portion of the page. Enter APN and look for the post entitled APN and Settings. It might be necessary for you to read the other posts until you find the solution to your problem.

I wish you the best of success.

Deebaby7474
Good Citizen / Bon Citoyen
Thank you for helping me hope you can solve this

Deebaby7474
Good Citizen / Bon Citoyen
N data

Deebaby7474
Good Citizen / Bon Citoyen
Yes unlimited talk text n pic msg unlimited calling in canada

Martin
Legend
Legend
Hello,

According to the first page of your self-serve account, does it display that you have texting included in your plan?

Please check, and report back with the results.

Thank you.

Deebaby7474
Good Citizen / Bon Citoyen
Nexus 4

Deebaby7474
Good Citizen / Bon Citoyen
Android

Deebaby7474
Good Citizen / Bon Citoyen
I did all that it's not working

Cyber
Mayor / Maire

@Deebaby7474,

 

You need to configure your APN settings to be able to send pictures (MMS) and navigate on internet (DATA)

 

 

Do you have an iPhone or Android phone ?

 

 

 

 

Android APN step-by-step configuration :



Lithium-OrangeBullet-Jan23-00.jpgStep 1

 

Android 

Settings > More / More Networks / Wireless & Networks > Mobile Networks > Access Point Names > New APN setting (or a plus sign)

 

Click here for Android APN Screen Shot

 

 

 

 


Lithium-OrangeBullet-Jan23-00.jpgStep 2

 

You will need to input the following information :

 

Name: Public Mobile
APN: sp.mb.com
Proxy: Leave blank
Port: Leave blank
Username: Leave blank
Password: Leave blank
Server: Leave blank
MMSC: http://aliasredirect.net/proxy/mb/mmsc
MMSC proxy: 74.49.0.18
MMS port: 80
MCC: 302
MNC: 220
Authentication type: Leave blank
APN type: default,supl,mms,dun

 

 

 

Lithium-OrangeBullet-Jan23-00.jpgStep 3

 

Select Save/Done. Select Public Mobile to connect to the Public Mobile network.

 

 

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