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Good Citizen / Bon Citoyen

Re: Calling on Public Mobile to Answer

yeah now i see the message posted at 2 pm after like 8 hours of outage.. is this how service communication happens at this age

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Mayor / Maire

Re: Calling on Public Mobile to Answer

@Chantellemax there is an announcement here:  https://productioncommunity.publicmobile.ca/t5/Announcements/System-issue-expired-select-customers-s....  Please check that thread for any updates.


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Great Citizen / Super Citoyen

Re: Calling on Public Mobile to Answer

@srlawren yes, I posted this thread and hundred others posted theirs and then this was posted - been following it since 2 pm thanks 😊

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Oracle

Re: Calling on Public Mobile to Answer


@Prakashb wrote:

yeah now i see the message posted at 2 pm after like 8 hours of outage.. is this how service communication happens at this age


Yes. Robot Sad


>>> ALERT: I am not a moderator. Je ne suis pas un moderateur.
Great Citizen / Super Citoyen

Re: Calling on Public Mobile to Answer

My service is finally restored - got 2 weeks bonus as I had 2 weeks left - seems fair - thank you

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Oracle

Re: Calling on Public Mobile to Answer


@Chantellemax wrote:

My service is finally restored - got 2 weeks bonus as I had 2 weeks left - seems fair - thank you


I am sure most affected customers would prefer not to be affected.  Getting some free service is better than nothing. 

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Great Citizen / Super Citoyen

Re: Calling on Public Mobile to Answer

@will13am I agree