11-02-2016 10:55 PM - edited 01-04-2022 04:14 PM
Hi there i just tried to activate my new sim with the $120 promo plan, everything went through except giving me the red text in final stage showing activation failed.
Now i checked my credit card and the payment already went through but when i pop in my card there's no voice/text/data available, when i try to create a online account with the phone number i chose (also the number showed up in my phone) it says number is invalid or you may have created your profile already, but at the same time i can't login with the email/password i set up.
Some help is definitely appreciated here.
11-02-2016 11:29 PM
tried that and can't even identify my email address, sent a PM to Shazia already, will see if she can help me.
11-02-2016 11:20 PM
11-02-2016 11:20 PM
Click this mod's link @Shazia_K and on the right hand side of the page, press "send this user a private message". The moderator will be able to set up your account manually.