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Account disabled

Msand4683
Great Neighbour / Super Voisin
 
3 REPLIES 3

popping
Retired Oracle / Oracle Retraité

@Msand4683 

If you mean "account disabled" = expired or suspended, you need to add enough fund to pay your plan fee and click on the reactivate button to get your phonw working again.

 

We need more info.

gblackma
Mayor / Maire

@Msand4683 please elaborate. Is this your cycle renewal date. If everything is working as normal, ignore the message. It's the normal PM renewal process. It will disappear at 6 am est, the day of The new cycle.

If your account has actually been disabled, please elaborate. Thanks.

 

darlicious
Mayor / Maire

@Msand4683  Was your renewal last night? Can you log in? Have you been away?

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