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Model Citizen / Citoyen Modèle

Re: AWFUL customer service.

I also prefer the online only approach and the associated cost savings. This is a great deal that fits my use case.

 

But I know and accept that if something goes wrong it could be days before resolution. I would never move a business critcal line to this service.

 

I am confident PM will make things right in time.

 

Great Citizen / Super Citoyen

Re: AWFUL customer service.

I love the concept of forums, but there is draw back when no one is getting a response.
Great Citizen / Super Citoyen

Re: AWFUL customer service.

I heard Virgin and fido are offering the same type of plan but not in Ontario
Model Citizen / Citoyen Modèle

Re: AWFUL customer service.

@Mannie

 

This is true.

 

Yet PM offers this deal nationwide AND to existing customers.

 

You rarely see that these days.

Great Citizen / Super Citoyen

Re: AWFUL customer service.

Agreed
Deputy Mayor / Adjoint au Maire

Re: AWFUL customer service.


@Mannie wrote:
I heard Virgin and fido are offering the same type of plan but not in Ontario

I think the offer at FIDO is available only in AB and BC and for existing customers.

Highlighted
Great Citizen / Super Citoyen

Re: AWFUL customer service.

Sigh.. hate waiting...