Here is the language that brought most of us in. If and only if this language applies to you, and you disagree with PM's recent increase, please sign below.
Please note the "no surprises" and "as long as you are an active customer". This is what I agreed to, and this is no doubt what many of you saw and agreed to.
Public Mobile is doing a series of things that seem reprehensible, and an outright betrayal of their agreement;
1) They are voiding the agreement to not change pricing
2) They are erasing prepayments, including, but not limited to, payments for service, payments for longdistance within North America, and payments for internet and data service.
3) They are forcing people to switch to a scheme that requires credit verification. This was obscure to me, but reading caused me to grasp it. Some folks are working hard but have terrible credit scores. By forcing them to switch from a reliable prepaid service to a postpaid service that will automatically reject them, you condemn existing honest working poor customers to a life without communication.
What Public Mobile is doing is not merely contemptible, but in direct violation of our customer agreements ("your plan price will remain at $120, even after your initial 90 days. No surprises.").
Here is what I intend to do:
A) I am a 20 year + direct shareholder of Telus. If this is not resolved, I will attend their annual meeting in Calgary or Toronto (last years was in Toronto) and I will ask a question we all agree to. I invite you to vote, I invite you to hire a lawyer to select one. Along the lines of "Why is your PublicMobile Brand permitted to engage in flagrantly dishonest behaviour?"
[To Telus executives, I'm happy to prove I am a longstanding 20 year direct shareholder. Contact me via email and I can prove it.]
B) If you sign below I will incorporate your complaint into mine. We will complain to the CCTC and the CRTC
C) I am willing to contribute [redacted] towards a crowd-funded [redacted] against PM/Telus. This will require serious funding well beyond this to be effective.
Sign up if you were brought in by this language (above) and if you are willing to proceed further.
Sign me up!
This bait and switch is downright dishonest and a violation of the agreement. I signed up with the assurance that the price for my plan was locked in. Today, Telus told me they are altering the deal and to pray they don't alter it any further.
Not sure what legal ground we have or even worth a fight, but I just received the text today and I just read it now......very bad way to conduct business, really suprised based on the conditions under which I agreed to give them my business.
I have had solid service and found this to be great value, they sure seem to be taking a terrible approach to maintain thier own customers.