You can also read more on the link below:
@VDubbin that's a big problem. It's possible Telus is incorrectly routing your emergency call. If you are up for it, I would dial again from the same location and tell the PSAP you are testing 911 because it failed for the last few attempts.
If it still fails, try with another phone at the same location.
If it continues to fail, call Telus customer support and tell them 911 calls are failing consistently at that location.
May I ask what city you are in?
Leamington is Telus RAN territory. It's actually one of the boundaries between Bell and Telus RANs. East of Leamington is Bell RAN.
For anyone reading this and wondering what a RAN is, you may want to spend a few mins reading some of @sheytoon's awesome info from the past, in this awesome primer thread:
Yes, sorry I should've mentioned that. The first topic in that link should explain everything.
Most people can think of RAN as a "tower".