9 Days Porting Not Complete

[Kylam1015]

I almost feel bad for starting yet another Porting topic, but it's been 9 days since I tried porting, had an issue, sent in a private message and no response.

My old number was disconnected when the Port was initiated, because of this, my credit card company wasn't able to contact me when I tried to buy something on Black friday and suspended my card... please fix my number.

@Shazia_K please help.

[Rockdaddy22]

I promise they really are trying to through this backlog.

[Rockdaddy22]

I almost ❤️️Shaz lol 🙂

[Kylam1015 · Accepted solution]

Just a quick update, Shazia_K did recently get back to me and helped me completed my port.

Thanks to her my number is back! 

[Kylam1015]

I tried all the trouble shooting from the forums already. All indication points to needing a mod to fix this. I sent a private message on the 19th and the 25th. Sent a support ticket on the 19th. Sent a message on twitter. No response yet.

[Luddite]

Try this:

http://productioncommunity.publicmobile.ca/t5/Discussions/How-I-fixed-porting-my-mobile-number-and-p...

If that fails  read this:

http://productioncommunity.publicmobile.ca/t5/Getting-Started/BE-PREPARED/m-p/112014#M20827