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Mayor / Maire

*5555

So BC is on fire again. Like everywhere. Man this planet is screwed. Of course the planet itself will carry on without a worry.

Anyway...

I live in the interior of BC and I see a pretty good size plume going up. It seems closer. It seems new. I grab my cell phone nearby and try to call *5555. I get the peppy Public Mobile recording saying I need a calling plan or something. I have a calling plan. Unlimited NA.

I try the same thing with the spouses iphone on Telus and no problem.

Turns out the fire is actually 5 days old and further away and seems to be having a nice time flaring up.

But...um...shouldn't *5555 be available to all providers' customers?

 

 @Moderator_Team


Accepted Solutions
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Public Mobile

Re: *5555


@z10user4 wrote:

So BC is on fire again. Like everywhere. Man this planet is screwed. Of course the planet itself will carry on without a worry.

Anyway...

I live in the interior of BC and I see a pretty good size plume going up. It seems closer. It seems new. I grab my cell phone nearby and try to call *5555. I get the peppy Public Mobile recording saying I need a calling plan or something. I have a calling plan. Unlimited NA.

I try the same thing with the spouses iphone on Telus and no problem.

Turns out the fire is actually 5 days old and further away and seems to be having a nice time flaring up.

But...um...shouldn't *5555 be available to all providers' customers?

 

 @Moderator_Team


*5555 is added for Public Mobile as of October 15th - sorry for the delay!

View solution in original post


All Replies
Highlighted
Good Citizen / Bon Citoyen

Re: *5555

I guess you will have to use 1-800-663-5555.

Highlighted
Mayor / Maire

Re: *5555

Ok. So I finally dug up this that the apparently now retired @Jeremy_M administered and user @s2scotty helped manage. That user hasn't posted since April so I don't know if he's (she's, it's, they're) still around.

It seems these kinds of codes need to be added into the system and that they're not universal.

I didn't know that.

I don't know who took over the role that Jeremy_M had here but maybe he might see this and make something happen.

Highlighted
Model Citizen / Citoyen Modèle

Re: *5555

@z10user4, thank you for bringing attention to this issue.  I live in BC as well and fully expected the *5555 service to report wildfires would work on Public Mobile.

 

@Brooke_C, please fix this issue ASAP!

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Retired Oracle / Oracle Retraité

Re: *5555

@Alan_K also bringing this to your attention.  Please and thank you!


>>> ALERT: I am not a moderator. For account or activation assistance, please click here.
Highlighted
Public Mobile

Re: *5555

Thanks @z10user4, this is definitely important. I am looking into this and will get back to you with an update.

Highlighted
Great Citizen / Super Citoyen

Re: *5555

@s2scotty is still here. I built up the *list,,, dunno what Jeremy had to do, or continue to do.

 

*MTP (Toronto Police), and *OPP, works here in Ontario as of three days ago.

Highlighted
Model Citizen / Citoyen Modèle

Re: *5555

@Alan_K, any update?  Sadly, BC is still burning.

Highlighted
Public Mobile

Re: *5555


@Jorno wrote:

@Alan_K, any update?  Sadly, BC is still burning.


@Jorno I didn't forget, the shortcode is scheduled to be added in early September - mid September Smiley Happy will update again when it is enabled.

Highlighted
Public Mobile

Re: *5555


@z10user4 wrote:

So BC is on fire again. Like everywhere. Man this planet is screwed. Of course the planet itself will carry on without a worry.

Anyway...

I live in the interior of BC and I see a pretty good size plume going up. It seems closer. It seems new. I grab my cell phone nearby and try to call *5555. I get the peppy Public Mobile recording saying I need a calling plan or something. I have a calling plan. Unlimited NA.

I try the same thing with the spouses iphone on Telus and no problem.

Turns out the fire is actually 5 days old and further away and seems to be having a nice time flaring up.

But...um...shouldn't *5555 be available to all providers' customers?

 

 @Moderator_Team


*5555 is added for Public Mobile as of October 15th - sorry for the delay!

View solution in original post