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$10 Monthly Credit

sirstroud
Good Citizen / Bon Citoyen

It's been almost 2 months and I haven't received the $10 monthly credit as was advertised being a beta member. I activated my plan in Jan and it was suggested that I would receive $10 over a 12 month period.

3 REPLIES 3

Martin
Legend
Legend
sirstroud,

The payment department is aware of such problems, but, if you were to send an email to PM, it would carry more weight than a post here. More weight = more attention to rectifying the problem.

BetaKam
Great Citizen / Super Citoyen

@sirstroud  Are you a new customer on one of public mobile's new plans?  Which plan are you on?  

 

I am on the 45 dollar talk text and 1gig data plan and they have reduced my plan price to $35 as expected. 

 

If you share some more detail the other users will be able to confirm they are having the same issue. 

 

Thanks

Cyber
Mayor / Maire

 

Hello @sirstroud,

 

Only new plans starting January 27, 2015 are eligible to the 10$ credit for 12 months.

 

You won't receive the credit if you are on an older plan.

 

 

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