My apologies but i was quite sure when i responded there was a different solution chosen? However that does not change the fact that hoping for phone support is well hopeless. As @Jb456 pointed out im an avid pursuer of improvements by public mobile as per my thread or i should say...my cats thread (link) supplied attests.
There you go. So another thing you can do is edit one of your previous posts. Click on the 3 dots in the upper right of the post.
There's a goofy bug in the system that might remove your post if you edit too much too fast. So when you go back to edit, do a copy first, Post, see if it shows, if it doesn't then do it again and paste what you wrote before. Doesn't always happen. And there used to be a fix. But that knowledge disappeared with the departure of one or more mods a while ago.
What makes Public Mobile special?
The cheapest plans in town, overall. (Sales and promos flash across the market endlessly, but PM's system of consistent gradual savings is better given enough time.)
The best network in town, sometimes. (Often advertised as the largest, fastest, and bestest network in Canada. Bellus leapfrogs with Rogers every few years, and is currently one leap behind, but still not a bad choice.)
No clueless counter staff. Indeed, PM customers are often more knowledgeable than wireless retail employees.
No pushy commission sales. So no need to haggle or negotiate or charm in the hopes of getting a better deal (or in the hopes of simply not getting stuck with a ripoff deal).
No lineups. Being queued on email or private messages which you can move forward at your leisure is much better than wasting time being pinned into a crowdy retail outlet.
No shopping malls. And no shopping mall parking.
PM gives the consumer all the information needed to make decisions and DIY. The other operators tend to treat their customers more like mushrooms.
For me they offer the best plan and have pretty good reception where i live in the country in Quebec. Since the pandemic I rarely use my phone much at all. Money got tight. My old provider was raising prices all the time and i couldn't afford it. As is right now in this strange post apocalyptic "New Norm" world, the 15 dollar plan suits my needs. I keep my minutes for emergencies when I am out. I use my wifi 100% of the time at home and usually just text people. If people need to contact me they can call. It is 1/3 of the price of my old mobile plan with a different provider and perfect for me. 13 with auto pay.
*edited my rant about not liking the forum style. Sorry*
Edited by Moderator to remove content that violates Terms of Service.
My only pet peeves so far about Public Mobile is the site feels like its straight outta a 2007 website. When I first signed up I actually had to do a double take at the URL. It looked so freakin sketchy! My first thought was "No way in heck am i typing any classified credit card or banking info in here" ... The forums layout feels terrible and the account section is slow and reminds me of a scam site from the MySpace days of interwebs.
I wholeheartedly agree and I've criticized this before. PM's websites do what they're supposed to do (mostly). But their appearance and functionality speaks more about the dial-up era of dark age internet than about the smartphone era of modern internet. The sites don't even work properly on mobile browsers, y'know, the ones people use from their smartphones. And they're plagued by all sorts of little flaws, bugs, and issues which most other forum softwares figured out and fixed years ago.
If I were a (potential) new PM customer then I would find the folksy antiquated website very unimpressive. It's the best a tech-savvy telecommunications business (backed by one of the giants in the industry) can do? It certainly doesn't look as snazzy as the Lucky, Chatr, and Freedom sites.
As an existing PM customer I'm not particularly confident that PM can competently handle things like web security. They rely on outsourced businesses (Lithium/Khoros and Ada) to automate basic problems, they're poorly positioned to respond to (or even understand) advanced problems. They lack physical retail outlets and lean heavily on their internet presence as the primary point-of-contact and point-of-payment interface with their customers, yet the general state of the website suggests it's all a barely working kludge.
I'm surprised that PM's marketing people haven't really addressed this for so many years.
Have you seen Koodo’s website? They really take the cake. Literally if you checkout the homepage right now LoL!
I would say Koodo gets A+ for being the most attractive website. Would be nice if PM followed suit.
The plans are actually something worth referring to my friends, and both of you save. It's a win win.
App would be fantastic. Would increase efficiency, and some people work better on apps rather than browser.
How would an app increase efficiency? What could an app do better or faster than browser?
A few examples or specifics would say a lot more than a sales pitch.