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[Update] More is Merrier is back!

J_PM
Public Mobile
Public Mobile

[Update]

 

Thank you for your patience. We’ve received a lot more excitement than expected.

If you have responded “YES” and are waiting for your offers - hang tight, your gifts are on it’s way. Remember, you have until December 31, 2021 to redeem your holiday offers. 

 

Jade_S_1-1638369480710.png

 

Hey Community,

 

The season of giving has arrived and we’ve got some amazing things to give🎄.

 

Our holiday rewards are back and we’re giving away free data, free international long distance minutes and more, available until December 31st, 11:59PM EST

 

This holiday season we’re excited to share some awesome rewards:

 

  • Connect more with 2GB of free data
  • Chat more with 500 free international minutes
  • Share more by referring a friend and receive a bonus one-time $30 credit

 

I’m an existing customer; how do I redeem my holiday gifts?

  1. Between December 1st - 15th, we’ll send you a text message with your holiday gifts. 
  2. To redeem them, just reply “YES” and your free data and international minutes will be automatically applied to your account. 

I’m not a customer yet; how do I redeem my holiday gifts?

  • No problem! All you have to do is buy a SIM card and activate before December 31st.  
  • These gifts will be automatically added to your account within a week, and we’ll send you a SMS to let you know.

 

What else you need to know:

  • Add-on offers are available for all new and existing customers from December 1st 9:00AM ET to December 31st 2021 11:59PM ET
  • Limit of one 2GB data add-on and one 500 min international calling add-on per customer. Add-ons are one-time only and will remain on your account until fully used 
  • $30 referral bonus is redeemable only once per customer. 
    • Customer must refer a friend between Dec 1-31st using their unique referral code
    • Friend must activate before Dec 31st 11:59PM EST
    • Customer will receive a $5 bill credit/month for 6 months, for a total of $30 as long as the referred friend stays with us
  • International calling covers the following countries: Canada, United States, China, France, Germany, Greece, Hong Kong, India, Italy, South Korea, Malaysia, Mexico, Poland, Portugal, Puerto Rico, Singapore, Spain, Thailand, United Kingdom, and Venezuela

 

For more information, about More is Merrier please click here 

 

Wishing you a happy and rewarding holiday season - from us, to you!

 

- The Public Mobile Community Team

2,085 REPLIES 2,085

walker1
Deputy Mayor / Adjoint au Maire

@raycity 

Text YES to 4911


@raycity wrote:

My wife, who also has a PM account, inadvertently deleted her message about the free data and international calling minutes. Can she still claim the gifts? if yes, how??


@raycity   Yes, she can still go ahead and send another YES text to 4911..

t_p
Mayor / Maire

@raycity wrote:

My wife, who also has a PM account, inadvertently deleted her message about the free data and international calling minutes. Can she still claim the gifts? if yes, how??


@raycity 

You can also contact CS directly for manual adjustment to your account:

 

Spoiler
Open a ticket via:
https://widget.telus.tiia.ai/publicmobile/publicmobile.html (faster response time)
Type "ticket" > Click "Contact Us" > Select your issue > "Click here to submit a ticket↗"

or send a private message to:
https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
and describe your issue. Include your name,phone #, account #, Email address,4-digit PIN to speed up authentication process.

After sending the message, watch your community inbox for their reply.


@AE_Collector wrote:

@barndoor wrote:

Just curious ...why dose the title of the thread keep bouncing around ?    It's no wonder i seem to have lost track of threads before if the titles can get changed half way through . 

The title was modified on the fly when it was updated. The actual post that you click the reply button in deferments what your title will be. Thus it bounces around from one to another.

 

AE_Collector


NO... there are actually MULTIPLE threads that have been started on this topic (at least 4 that I can count). THAT is why there are so many disjointed conversations. But it looks like someone has been active to keep these all merged. BUT the titles are still preserved, so it is a mixed bag when you get a notification of a new post in this thread.

 

@LitlLdy 

The original international long distance add on (previous to the newly updated ones from a year ago) also allowed you to call across Canada and to the US in addition to the list of international destinations. The new international calling add on that you purchase for $15 does not allow this any longer. The holiday gift add ons are coded to allow calling within Canada and the US and they also allow calling to the additional countries listed under the new international add on's calling destinations.

6065
Great Neighbour / Super Voisin

the miuntes.reply link is not working/exist

esjliv
Mayor / Maire

@6065 wrote:

the miuntes.reply link is not working/exist


@6065  - what is this you mean?

@6065 

Just reply YES by typing it out.

Bottomshelf
Great Citizen / Super Citoyen

Hi,
My spouse may have not received her the "More is Merrier" text.  She has either not received a text or may have accidentally deleted her text message.  Is there a way she can still get her bonus?
Thanks.

Text the word YES to 4911

 

@Bottomshelf 

 

And keep fingers🤞 crossed. Should receive an immediate response. 

 

Let it us know what the reply is.