[Update] More is Merrier is back!

[J_PM]

[Update]

Thank you for your patience. We’ve received a lot more excitement than expected.

If you have responded “YES” and are waiting for your offers - hang tight, your gifts are on it’s way. Remember, you have until December 31, 2021 to redeem your holiday offers. 

Hey Community,

The season of giving has arrived and we’ve got some amazing things to give🎄.

Our holiday rewards are back and we’re giving away free data, free international long distance minutes and more, available until December 31st, 11:59PM EST. 

This holiday season we’re excited to share some awesome rewards:

• Connect more with 2GB of free data
• Chat more with 500 free international minutes
• Share more by referring a friend and receive a bonus one-time $30 credit

I’m an existing customer; how do I redeem my holiday gifts?

1. Between December 1st - 15th, we’ll send you a text message with your holiday gifts. 
2. To redeem them, just reply “YES” and your free data and international minutes will be automatically applied to your account. 

I’m not a customer yet; how do I redeem my holiday gifts?

• No problem! All you have to do is buy a SIM card and activate before December 31st.  
• These gifts will be automatically added to your account within a week, and we’ll send you a SMS to let you know.

What else you need to know:

• Add-on offers are available for all new and existing customers from December 1st 9:00AM ET to December 31st 2021 11:59PM ET
• Limit of one 2GB data add-on and one 500 min international calling add-on per customer. Add-ons are one-time only and will remain on your account until fully used 
• $30 referral bonus is redeemable only once per customer. 
• Customer must refer a friend between Dec 1-31st using their unique referral code
• Friend must activate before Dec 31st 11:59PM EST
• Customer will receive a $5 bill credit/month for 6 months, for a total of $30 as long as the referred friend stays with us
• International calling covers the following countries: Canada, United States, China, France, Germany, Greece, Hong Kong, India, Italy, South Korea, Malaysia, Mexico, Poland, Portugal, Puerto Rico, Singapore, Spain, Thailand, United Kingdom, and Venezuela

For more information, about More is Merrier please click here 

Wishing you a happy and rewarding holiday season - from us, to you!

- The Public Mobile Community Team

[darlicious]

@Tempest18 

You and almost everyone else. I'm sure there will be some kind of update by pm tomorrow about how this roll out has been a complete fail. Christmas is 3 weeks away....you don't want to open your gifts before Christmas do you?

You will get them eventually....

[111111]

@Tempest18 

Public mobile did say it’s going to take up to the  15th of December to receive your txt and gifts 

[Geejustin66]

No it said to get the add on instantly reply yes. I got my minutes but not the data. Would like to know why too. 

[fujiyama]

Got the text around noon on Dec. 05th, didn't reply until just now lol, but the bonuses appeared in Self Serve instantly! ($15 plan) 🥳 

Also probably mentioned by someone else already: the texts to and from 4911 do not show up in usage history. 

[darlicious]

@Geejustin66 

Santa decided if you were good you would get it instantly. If you were naughty you wouldn't. Now you just have to be good and see if you get it before December 15th. If you dont get it by then you can plead your case to Santa's little helpers by contacting customer support at that time.

[rossputin]

I still can't see mine. Replied "yes" 1/2 day ago.

I can see the balance of last year's minutes giveaway.  But so far not this year's More the Merrier.

 

[sunflowergarden]

It's been over 72hrs and still nothing in my account. I find the randomness of the promo infuriating. Some get it instantly, some not. I think it's about time Public explained what is going on and took ownership of the obvious flaw in the process.

[Rogan]

thanks

[Rogan]

I haven't either

[hTideGnow]

@Rogan   you got the text and you replied YES?  If so, just want for another day , it will come