10-11-2016 09:40 AM - last edited on 01-03-2017 01:21 PM by David_J
[UPDATE] As of October 18th we will no longer be providing rebates on SIM cards that were purchased during the potential Canada Post work stoppage. To learn more, check out THIS post.
Hello Community,
Just to add some clarity in the process of "requesting a rebate after ordering a SIM card", as we're seeing many posts on this topic.
10-18-2016 07:48 PM
Hi @Van778,
If you send me a private message with the email you used to fill out your SIM card order form, I could find the order number for you 🙂
10-18-2016 07:39 PM
Where do I find the SIM order number? Unfortunately, I deleted my original e-mail.
10-11-2016 06:25 PM
@Jeremy_M hey one thing I was not clear on; if I order a replacement SIM (already active account) once that SIM is activated I would still receive refund?
10-11-2016 11:28 AM
@trshtup the 'rebate process' will be a one-time occurrence for most PM users. Send an email after activating your SIM card and get your refund. I don't know that another way is necessary as email still works great! I got my refund within an hour. I'm just glad that PM has now put this information front in centre in Announcements.
10-11-2016 10:57 AM
thanks @Jeremy_M; I just went through the rebate process and must say that it was straight forward and timely. It would be great if there was an in-app (my account) way to get the rebate, but the email process works fine as well.