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Top Contributors November 2016 + 2 New Oracles Revealed

Jeremy_M
Retraité / Retired
Retraité / Retired

Lithium-TopContributers-NovemberBanner.png

Hey Community,

 

November was another busy and exciting month, as we continued to offer our infamous $40/ 4GB plan. As a result of the promotion, we saw a big increase in new members to our Community, many having lots of questions. We also saw a huge increase in the number of Community members who were helping others out. A big thanks to each and every one of you for offering a warm Public Mobile welcome and for stepping up to help your fellow Community members in their time of need. Your commitment to helping others has truly been demonstrated over the past several weeks, and we are so fortunate to have such an awesome, caring group!

 

Let’s quickly look at some of the highlights from this past month:

  1. We launched our highly anticipated U.S. Roaming Add-Ons- Check out the full details This idea was initially suggested in our Public Lab. From there, Community support sky-rocketed, and we are ecstatic to finally bring this idea to life.
  2. Our $40/ 4GB promo plan continued until November 20th- This promo generated a lot of interest, and unfortunately created a backlog in our ability to promptly address support requests. It also brought to light some fractures in our systems and opportunities to improve our support, which we will be actively working on. Thank you for your patience and for sticking with us through what has been a busy and challenging time.
  3. @seltaeb1956 created an awesome post which helped many port their numbers over successfully! Awesome job!

With the influx of new customers, also came an influx of Community help! Thanks to everyone who started a discussion, helped solve a question, and a big thanks to those who even wrote instructional topics on how things work. We would also like to extend our thanks to the following people.

 

Our Oracles

 

You’ll know our Oracles, our top 0.1% community contributors, as @srlawren, @Luddite, and @imm1304. These three really know their stuff and have been helping new Community members left, right and centre. With their combined efforts they made over 1000 replies, and received 1200 Bravo’s. They have the role of being part tech wizard, part Boy Scout and part Jedi master down pat. 

Oracles_top_july.png

This past month also allowed a couple of members to shine, and we are excited to introduce two new Oracles to the Community. These two new Oracles have been with Public Mobile for over a year, and have been very active right from the start. Together, they have contributed over 6000 replies, received over 4000 Bravo’s and have provided hundreds of solutions.

 

Please welcome Public Mobile’s latest Oracles!

ndesai.png

NDesai and formerly known as dhanadhan

NDesai is an IT whiz! After years of work experience and a strong passion for what he does, he has a wide breadth of IT knowledge including computer hardware/ software, networking, programming, web development, wireless and security. As a result, he has a hard time going anywhere without his computer and phone. I’m sure many of you can relate, right? NDesai is also an avid Vancouver Canucks and New England Patriots Fan.

 

rockdaddy.png

Rockdaddy22

Rockdaddy22 loves the Public Mobile Community because he loves helping others and sharing his knowledge about phones and how they work. He also has a strong appreciation for the Public Mobile moderators, and all the work that they do! Aside from his Community involvement, Rockdaddy22 likes to watch movies, collect coins and is a big fan of the Toronto Raptors.

 

Our Top 0.5%

 

We’d also like to thank our Community members who made it to the top 0.5% this month. Together, December’s Top 0.5% contributed over 2400 replies, and received over 1600 Bravo’s. Truly amazing! 

 

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We also want to give a shout-out to these members who have also been very active – posting, answering questions, providing feedback and getting Bravos.   Keep it up!

@computergeek541, @neo911, @McLaren, @nishufan, @imcphers, @ute1978, @ckl, @Chaos_Scorpio, @jamestneutron, @jheili99 and many more….

 

To recognize your contribution this past month we have added a badge, based on your contribution level, to your Community profile. A Community Reward will be also be given to all contributors on a reward eligible plan on your next payment due date.

 

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A Community Reward will be given to all the contributors on a reward-eligible plan on your next payment due date. Earning a Community Reward is easy. All you have to do is give help to your fellow Community members, acknowledge solutions, and share ideas.  And, of course, your suggestions and feedback will help us create a better experience for everyone.

 

Here’s how you can get started –

 

See a post you like? Show it some love and give it a bravo!

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If someone is able to deliver a great solution to your problem, mark their response as an “Accepted Solution” to appreciate the efforts of your helper Smiley Happy

 

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To learn more visit our Community Wiki`s

 

85 REPLIES 85

sportymi
Model Citizen / Citoyen Modèle

Awesome work! Congrat!

hslee1210
Model Citizen / Citoyen Modèle

Congrats!!!

hummuschips
Town Hero / Héro de la Ville

Wow, I just got back on the forums as I've been busy with work to see that I was in the top 0.5% in Nov.  Congrats to everyone!

pakmode
Deputy Mayor / Adjoint au Maire

Congrats folks!

neo911
Model Citizen / Citoyen Modèle

Yay !!! Thanks.

 

Congrats to @Rockdaddy22 & @NDesai for becoming Oracles !

Pier
Deputy Mayor / Adjoint au Maire

Heart Amazing job by amazing people. Keep going guys.... 


@SDO8 wrote:

@Korth wrote:

It seems nobody outside of PM knows how the Top% Awards really work, lol, this is my first logon since the last Award rollout yet already I see next-month's greyed out Top 5% Badge in my Awards?


Greyed out merely means it's available for you to earn it, not that it's been earned already.  I see it greyed out on my list too, and I know I haven't earned it.


@SD08 greyed out has a meaning to but no idea what; I have a greyed out badge from like 6 months ago just sitting there

 

Only idea I could ever come up with is I earned the badge during a month when my services were suspended so I didn't actually get the badge

 

Noone has ever suggested a better idea yet (I will bravo it if you come up with one Cat Wink )

Korth
Mayor / Maire

Ah, I'd thought it meant I would be assured Top 5% ... or better if I happen to be very active and helpful.

SD08
Retired Oracle / Oracle Retraité

@Korth wrote:

It seems nobody outside of PM knows how the Top% Awards really work, lol, this is my first logon since the last Award rollout yet already I see next-month's greyed out Top 5% Badge in my Awards?


Greyed out merely means it's available for you to earn it, not that it's been earned already.  I see it greyed out on my list too, and I know I haven't earned it.

It seems nobody outside of PM knows how the Top% Awards really work, lol, this is my first logon since the last Award rollout yet already I see next-month's greyed out Top 5% Badge in my Awards?

 

Or-a-cle, n.

1. a priest or priestess acting as a medium through whom advice or prophecy was sought from the gods in classical antiquity; a place at which divine advice or prophecy was sought.  Synonyms: prophet, prophetess, sibyl, seer, augur, prognosticator, diviner, soothsayer, fortune teller, sage; see also Pythia, Oracle at Delphi, and Oracle of Apollo.

2. a person or thing regarded as an infallible authority or guide on something.  Synonyms: authority, expert, specialist, pundit, mentor, adviser, guru.

 

So All Hail the High Priests and/or High Priestesses of Public Mobile - and congrats to the new guys - as usual, lol, your efforts deserve some brag and swag.  But you guys keep all the sortilege - I'll stick with the hard tech, hard specs, hard facts, and hard results.Smiley Tongue

BlueTruck
Good Citizen / Bon Citoyen

Congratulations to @Rockdaddy22@NDesai and the rest for your positive contributions!

Watoko
Deputy Mayor / Adjoint au Maire

Congrats to everyone!!! It's great to see such a supportive community! It was certainly a challenge trying to keep everyone happy in light of all the problems that surfaced!

Glad to see things worked out. We all know it can happen when you are too busy. 

 

Congrats to real top contributors. Keep it up. 

______________________________________________________________________
I am not a mod. Do not send me private message with your personal info.
If you need to contact PM Customer Support Agent, send a Private Message.

@jimmyche activity is not the sole metric that is looked at. 

Heck if you want check out @Martin

He is one of the most prolific posters in history of Public Mobile

And he has been earning badges monthly, despite the fact he passed away this summer

People can still bravo a person's older posts so being actually active on community is not a pre requisite to earn badges and rewards

 

 

jimmyche
Model Citizen / Citoyen Modèle
@Jeremy_M

I don't wanna sound like a cry baby here so this is going to be my last post regarding this issues.

Yes you have fixed your post, but was it 100% fixed? Probably not. I would recommend you to go back to your original post and check through the names you have mentioned in the section that I pointed out. You should found at least 2 users that you called active with very little November contribution.

Jeremy_M
Retraité / Retired
Retraité / Retired

Hey @jimmyche

 

I agree, the first post was posted in error, thanks to the Community we quickly rectified the situation and edited the post.

 

However, I don't see a credibility issue here, this is the first time that this occurs 🙂

jimmyche
Model Citizen / Citoyen Modèle

I found this hilarious

 

In the original post @Jeremy_M post. It said:

 

"We also want to give a shout-out to these members who have also been very active – posting, answering questions, providing feedback and getting Bravos. ------------------------ Keep it up!"

 

Some of the mentioned members made it to the top 25%, but have not log in for weeks. one of which was not logged in since 3 weeks ago and the last post the person post was on Oct 30th. None of his previous posts was bravoed in November.

 

I don't know what make @Jeremy_M recognised this member as an active member for the month of November but oh well. This whole community reward system just seems to have some credibility issues. 

 

tknguyen
Great Citizen / Super Citoyen

Congrats everyone! Thanks for your contribution towards the community 🙂


@SDO8 wrote:

With the high percentage of inactive members on this forum, anyone who makes any credible effort to contribute over the course of a month should manage to earn some reward.


@SD08 one of the benefits of influx of new blood

The newbies crashed our system (haha) but the message boards were certainly hopping

 

I think in last month more posts than in rest of year...

 

@shrimpdude naw @Rockdaddy22 just lives here Cat LOL

@Jeremy_M you really should honour badges for the glitches if someone was congratulated then having it stripped away seems a bit harsh...

 

 

srlawren
Retired Oracle / Oracle Retraité

@ShawnC13 flattery will get you everywhere!  LOL.  In all honesty thank you for the kind words, but we are just a few among many, many knowledgeable and helpful community members.  This really is a remarkable place!  Compared to most product support forums/communities, this place really is quite polite, helpful, and patient (all in general--there's always exceptions) compared to most.  


>>> ALERT: I am not a moderator. For account or activation assistance, please click here.

MyzMc
Great Citizen / Super Citoyen

Even if we focus just on active members, I'd imagine there are what 2000 (just a guess).  Thus about 1000 should get the 50% award.

SD08
Retired Oracle / Oracle Retraité

@MyzMc wrote:

So it looks like simple logic prevails? After multiple people arguing why 100 bravos/replies etc should not crack top 50%.  Now he is in top 5% which is closer to my estimate.

 

Now we will see hundreds+ in the top 50% where 1-2 bravos would get you there? (Yes i know bravo is not the only metric).


With the high percentage of inactive members on this forum, anyone who makes any credible effort to contribute over the course of a month should manage to earn some reward.

MyzMc
Great Citizen / Super Citoyen

So it looks like simple logic prevails? After multiple people arguing why 100 bravos/replies etc should not crack top 50%.  Now he is in top 5% which is closer to my estimate.

 

Now we will see hundreds+ in the top 50% where 1-2 bravos would get you there? (Yes i know bravo is not the only metric).

ute1978
Deputy Mayor / Adjoint au Maire

@ShawnC13 wrote:

So thank you and is just seems like November was the month of the GLITCH!!


It must have been.......

glitch service.jpg

Thanks for looking into this @Jeremy_M congrats to all the new badge holders and community reward earners!!  I am surprised I was top 0.5 but for that I need to really  thanks Oracles @Luddite@Rockdaddy22, @imm1304, @srlawren and @NDesai as most of what I put out for help is stuff I have learned from reading over their posts.  So thank you and is just seems like November was the month of the GLITCH!!

 


I am happy to help, but I am not a Customer Support Agent please do not include any personal info in a message to me. Click HERE to create a trouble ticket through SIMon the Chatbot *

SD08
Retired Oracle / Oracle Retraité

Thanks very much to @Jeremy_M for rechecking the report so that everyone gets their rewards.  Robot Happy

 

Congrats to all who have now been newly recognized in the top 0.5% and top 5% honour rolls and all other members who received updated badges.

 

A shout out to those who persevered and brought this to the moderator's attention.  Smiley Happy

TroyDaBes
Model Citizen / Citoyen Modèle
Congrats to the new oracles!

TroyDaBes
Model Citizen / Citoyen Modèle
 
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