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Town Hero / Héro de la Ville

Re: System maintenance- on November 4, 2018 at 12:00am ET to 10:00am ET.

 
Town Hero / Héro de la Ville

Re: System maintenance- on November 4, 2018 at 12:00am ET to 10:00am ET.

Thanks for the heads up.

 

@RobertQc love the response.  Another promo comes out and it's like, "AGAIN?!!!!".   Lol.  Probably won't see any new promos until maybe black friday and/or cyber monday.  But would be nice to get some $30 and under deals, and hopefully some decently priced LTE offers.

Good Citizen / Bon Citoyen

Re: System maintenance- on November 4, 2018 at 12:00am ET to 10:00am ET.

this seems to be afftecting my ability to pay. I can't even see what plan I'm on. I have no phone how do I pay for my 40.00 plan?

Model Citizen / Citoyen Modèle

Re: System maintenance- on November 4, 2018 at 12:00am ET to 10:00am ET.


@Lisaf wrote:

this seems to be afftecting my ability to pay. I can't even see what plan I'm on. I have no phone how do I pay for my 40.00 plan?


I do not think it is this. Would you mind starting a new topic? Your request will receive more attention that way.

Mayor / Maire

Re: System maintenance- on November 4, 2018 at 12:00am ET to 10:00am ET.


@Lisaf wrote:

this seems to be afftecting my ability to pay. I can't even see what plan I'm on. I have no phone how do I pay for my 40.00 plan?


Well...it's not the 4th yet but you could try using the 611 dial-in service.

Sometimes the site kinda glitches up.

Good Citizen / Bon Citoyen

Re: System maintenance- on November 4, 2018 at 12:00am ET to 10:00am ET.

Thank you! This is the first time this has happenedSmiley Happy

Good Citizen / Bon Citoyen

Re: System maintenance- on November 4, 2018 at 12:00am ET to 10:00am ET.

How do I start a new topic? My first time here in the community.

Model Citizen / Citoyen Modèle

Re: System maintenance- on November 4, 2018 at 12:00am ET to 10:00am ET.


@Lisaf wrote:

How do I start a new topic? My first time here in the community.


go to the main community page, at the bottom select in this case "paying for your service". On that page pick "start a topic" at the top.

Good Citizen / Bon Citoyen

Re: System maintenance- on November 4, 2018 at 12:00am ET to 10:00am ET.

Thank you so much will do that nowSmiley Happy

Great Neighbour / Super Voisin

Re: System maintenance- on November 4, 2018 at 12:00am ET to 10:00am ET.

I'm on autopay since the beginning of my time with you and it was declined on Oct 29th, so I've been without a phone since then waiting for Ashley to re-activate my phone. Now you're telling me that potentially it will be after the maintenance is done on Nov 4th. I might be gone by then. Take my money and reactivate immediately.