cancel
Showing results for 
Search instead for 
Did you mean: 
Reply
Model Citizen / Citoyen Modèle

Re: System maintenance - on March 17, 2019, 12:00 AM ET - March 17, 2019, 10:00 AM ET

@stonechucker March 13, 2:16pm post about System maintenance on March 17, 2019 12am to 10 am is not even full four days notice. The maintenance is only for about 10 hours.

 

The main point is that as much notice as possible would be appreciated.

Re: System maintenance - on March 17, 2019, 12:00 AM ET - March 17, 2019, 10:00 AM ET

@danielj, considering the maintenance is being done VERY EARLY Sunday morning, a notice early afternoon on a Wednesday is quite sufficient when systems need to be maintained and affected systems are notified at that time to the user group.

 

I wish I had this much notice at work when they do maintenance on the systems.

 

*Referenced time frames all ET.

Model Citizen / Citoyen Modèle

Re: System maintenance - on March 17, 2019, 12:00 AM ET - March 17, 2019, 10:00 AM ET

As of now, is anyone able to login to their self serve account? I'm almost thinking they've started the system maintenance today!

It's not my browser cache, or device issues -- self serve login times out.

I was going to be proactive, by making a manual payment a week in advance of renewal, and also wanted to, before the maintenance window this weekend. Curious if others are having the same problem right now.. 😐

EDIT: nevermind.... I've read a bunch of posts from others with same issue 😑

Highlighted
Good Citizen / Bon Citoyen

Re: System maintenance - on March 17, 2019, 12:00 AM ET - March 17, 2019, 10:00 AM ET

selfserve.publicmobile.ca is down for me.... Cannot login. 

Great Citizen / Super Citoyen

Re: System maintenance - on March 17, 2019, 12:00 AM ET - March 17, 2019, 10:00 AM ET

I hope the Google Chrome browser issue on signup/activation is one of the things that were tackled in the latest website update. I'm sure that has discouraged at least a few potential customers that don't realize that they have to click the little icon towards the right of the address bar to enable an "unsafe" script that wants to run.