Its suspended. I tried making a payment but my plan is 0 dollars. It wont let me renew or make a new plan.
If you had set up a credit card and if it still works then you could try the 611 service to do a payment. You could also buy a voucher online from recharge.com and pay that way in 611.
Thanks a lot everyone. I used a different browser and it fixed the 0 dollar plan. Appreciate all the help!
For the number sim ard is suspended. It is extremly frsutructing for not to have an active phone when the fund is sufficient in the account. When you dial *611 and follow the instrection it shows I owe $3 + tax . however, account has enough money
Can you please look into it.
The number : xxxxxxxxx
emaild Id : pbsxxxxxxxxxx
Plan : $10
Account balance : $15
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