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System maintenance - on February 9 2019, 22:00 ET – February 10 2019, 08:00 ET

Mary_M
Retraité / Retired
Retraité / Retired

This means that on February 9 2019, 22:00 ET – February 10 2019, 08:00 ET you won't be able to do the following:

 

  • Access your Self-Serve account
  • Activate a new account

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We apologize for any inconvenience this may cause.

 

** Please do not post private info such as: phone number, account number, pin etc.. This is a public forum. **
36 REPLIES 36

mimmo
Retired Oracle / Oracle Retraité

Who doesn't love the generic error?  Or not accepting credit cards/ autopsy failures , or vouchers not being accepted?  @Luddite it's a tough choice.  I think the credit card one is on the top of my list though.

 

will13am
Oracle
Oracle

I am not greedy, fix all the known long standing bugs.  @RobertQc, you are off topic.  Promotions have nothing to do with maintenance outages. 

@Luddite, I’m gunning for the password reset working for everyone.  I hear it works for some, but it doesn’t for all.


@NDesai wrote:

Thanks for the heads up!

Hopefully this will fix the AutoPay issues. 


Is that your favourite bug?

Mine is: Plan won't reactivate even though payment made.


>>> ALERT: I am not a CSA. Je ne suis pas un Agent du soutien à la clientèle.

RobertQc
Mayor / Maire

@Mary_MHopefully of course this fixes glitches / problems, but as I have been told again and again, promotions DO NOT take time away from a different team that fixes bugs

 

So $15 plans? New promotions? SMS-Addons? 90 day plan love? Give us something! This 500mb auto-pay bonus has built up cobwebs, we need something new and exciting. Please and thank you 🙂

 

 

90 day plan promotions!!

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NDesai
Oracle
Oracle

Thanks for the heads up!

Hopefully this will fix the AutoPay issues. 

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