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Good Citizen / Bon Citoyen

Re: System maintenance - On October 2nd 2019, 10:00 PM ET - October 3rd 2019, 7:00 AM ET

Public Mobile is the best service ever! Love this community! Thanks for letting us know Smiley Happy

Great Neighbour / Super Voisin

Re: System maintenance - On October 2nd 2019, 10:00 PM ET - October 3rd 2019, 7:00 AM ET

So why doesn’t Public Mobile set up a text out as a reminder 24 hours ahead? Similar to the text notification that I get before they make an Autopay payment on my credit card?

 

where can I send a suggestion to the programmers that do the text notifications or admin that decides on that?

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Good Citizen / Bon Citoyen

Re: System maintenance - On October 2nd 2019, 10:00 PM ET - October 3rd 2019, 7:00 AM ET

Why aren't these things on the twitter or emailed? Also is anyone having trouble viewing their data usage history after this? 

Re: System maintenance - On October 2nd 2019, 10:00 PM ET - October 3rd 2019, 7:00 AM ET


@thatmatt wrote:

Why aren't these things on the twitter or emailed? Also is anyone having trouble viewing their data usage history after this? 


Public Mobile's model is to only provide support via this website. For your usage history, I suggest clearing your browser cache and trying a little later. It's probably a temporary glitch.

Good Citizen / Bon Citoyen

Re: System maintenance - On October 2nd 2019, 10:00 PM ET - October 3rd 2019, 7:00 AM ET

Ty

Good Citizen / Bon Citoyen

Re: System maintenance - On October 2nd 2019, 10:00 PM ET - October 3rd 2019, 7:00 AM ET

Thank you so much. Appreciate the help