cancel
Showing results for 
Search instead for 
Did you mean: 
Reply
Model Citizen / Citoyen Modèle

Re: System maintenance - On October 2nd 2019, 10:00 PM ET - October 3rd 2019, 7:00 AM ET

Appreciate the advance notice.

Great Citizen / Super Citoyen

Re: System maintenance - On October 2nd 2019, 10:00 PM ET - October 3rd 2019, 7:00 AM ET

Thank you PM for the hard work
Great Citizen / Super Citoyen

Re: System maintenance - On October 2nd 2019, 10:00 PM ET - October 3rd 2019, 7:00 AM ET

Thanks for telling us

Great Neighbour / Super Voisin

Re: System maintenance - On October 2nd 2019, 10:00 PM ET - October 3rd 2019, 7:00 AM ET

thanks for the heads up

Great Neighbour / Super Voisin

Re: System maintenance - On October 2nd 2019, 10:00 PM ET - October 3rd 2019, 7:00 AM ET

I am going to US on Oct 3rd leaving around 7am, wanted to change my plan to $60 at midnight but I guess I have to do it a day before? (billing cycle 9th of every month) 

Mayor / Maire

Re: System maintenance - On October 2nd 2019, 10:00 PM ET - October 3rd 2019, 7:00 AM ET


@s4siddiqui wrote:

I am going to US on Oct 3rd leaving around 7am, wanted to change my plan to $60 at midnight but I guess I have to do it a day before? (billing cycle 9th of every month) 


How long are you away? Maybe get an add-on until your renewal day and schedule the plan change.

May be 6 to 1 for total cost though.

Great Neighbour / Super Voisin

Re: System maintenance - On October 2nd 2019, 10:00 PM ET - October 3rd 2019, 7:00 AM ET

Going for 4/5 days, but almost similar price for adding roaming 500mb vs 2gb, so it's better to have 2gb. I know i'll be losing a week of time because of early renewal

Good Citizen / Bon Citoyen

Re: System maintenance - On October 2nd 2019, 10:00 PM ET - October 3rd 2019, 7:00 AM ET

I've had a ticket open for two months because I am unable to create a self serve account, I hope this update resolveds my problem Smiley Happy

Good Citizen / Bon Citoyen

Re: System maintenance - On October 2nd 2019, 10:00 PM ET - October 3rd 2019, 7:00 AM ET

Can you help me with getting phone working. It’s been since last Friday Sept 27. Carlos messaged me once about shutting down phone and restarted after he did a network update. That was done Sunday. Number is still with Koodo, I believe as I just called a Telus help line and keyed in the old number and it sent me to a Koodoo account. So I guess it’s a port problem? We started two accounts, under my credit card and both accounts are ‘active’. my phone is working fine. My husbands is not. The previous account with Koodo was under my name. I feel Carlos is ghosting me? Or hopefully working on it.✨. But it’s been since Friday with no phone and only one message from moderator to help rectify. Desperate here, thanks

Good Citizen / Bon Citoyen

Re: System maintenance - On October 2nd 2019, 10:00 PM ET - October 3rd 2019, 7:00 AM ET

Thank you ! Sure appreciate knowing what is going on October 3