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System maintenance - On November 10th 2019, 00:00  ET - November 10th 2019, 10:00  ET

This means that between November 10th 2019, 00:00 ET - November 10th 2019, 10:00 ET

you won't be able to do the following:

 

  • Access your Self-Serve account
  • Activate a new account

PM.system.PNG

 

We apologize for any inconvenience this may cause.

 

** Please do not post private info such as: phone number, account number, pin etc.. This is a public forum. **

Good Citizen / Bon Citoyen

Re: November 2019 Wireless Proactive Maintenance - Wireless System Outage Notification

Thanks for the update!

Re: November 2019 Wireless Proactive Maintenance - Wireless System Outage Notification

@Alan_K @Eddy_G 

May I sugest possibly renaming this the title of this thread? "November 2019 Wireless Proactive Maintenance - Wireless System Outage Notification" sounds alarming and as if the cellular service will stop working.

Oracle

Re: November 2019 Wireless Proactive Maintenance - Wireless System Outage Notification


@computergeek541 wrote:

@Alan_K @Eddy_G 

May I sugest possibly renaming this the title of this thread? "November 2019 Wireless Proactive Maintenance - Wireless System Outage Notification" sounds alarming and as if the cellular service will stop working.


Agreed.  I suggest the title "System Maintenance - On November 10th 2019, 00:00 PM EST - November 10th 2019, 10:00 AM EST", similar to the last one on October 24th.

Great Citizen / Super Citoyen

Re: November 2019 Wireless Proactive Maintenance - Wireless System Outage Notification

Thank you @Eddy_G 

 

Re: November 2019 Wireless Proactive Maintenance - Wireless System Outage Notification


@SD08 wrote:

@computergeek541 wrote:

@Alan_K @Eddy_G 

May I sugest possibly renaming this the title of this thread? "November 2019 Wireless Proactive Maintenance - Wireless System Outage Notification" sounds alarming and as if the cellular service will stop working.


Agreed.  I suggest the title "System Maintenance - On November 10th 2019, 00:00 PM EST - November 10th 2019, 10:00 AM EST", similar to the last one on October 24th.


In the French annoucement, it does say that in the title for this upcoming maintenance.

Good Citizen / Bon Citoyen

Re: November 2019 Wireless Proactive Maintenance - Wireless System Outage Notification

Thank you for the heads up!

Public Mobile

Re: November 2019 Wireless Proactive Maintenance - Wireless System Outage Notification

Thanks for the suggestion @computergeek541 and @SD08 , I've gone ahead and changed the title.

Mayor / Maire

Re: System maintenance - On November 10th 2019, 00:00  ET - November 10th 2019, 10:00  ET

I hope that this doesn't cause any renewals tomorrow to fail.

Great Neighbour / Super Voisin

Re: System maintenance - On November 10th 2019, 00:00  ET - November 10th 2019, 10:00  ET

Thanks for the update. I also need help as I was trying to make a payment on my account but my visa debit is being declined. All my infos were all correct but still doesn’t work