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Deputy Mayor / Adjoint au Maire

Re: System maintenance - On June 21st, 2020, 00:00 ET – June 21st, 2020, 10:00 ET


@fujiyama wrote:

Thanks for the notice. Hope this is to fix self serve porting 🙂


Im not sure. I think they removed it because of SIM jacking problems. I don't see that function coming back anytime soon.

 

I think its just a simple SlefServe Update like they were talking about in this announcement.

 

https://productioncommunity.publicmobile.ca/t5/Announcements/Get-a-one-time-1-GB-data-bonus-by-telli...

 

 

@z10user4 wrote:

@Silvio_M wrote:

 

** Please do not post private info such as: phone number, account number, pin etc.. This is a public forum. **


 @Silvio_M 

I don't know if that's your "signature" but you may be interested in removing some private information from a couple recent posts from customers.


@z10user4 Isin't that what oracles are for ?

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Mayor / Maire

Re: System maintenance - On June 21st, 2020, 00:00 ET – June 21st, 2020, 10:00 ET


@BearFBI wrote:


@z10user4 Isin't that what oracles are for ?


Of course. It was only because of the signature that I said anything.

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Great Citizen / Super Citoyen

Re: System maintenance - On June 21st, 2020, 00:00 ET – June 21st, 2020, 10:00 ET

@Carniam my autopay was affected last time. The only thing that worked to reset my account was calling 611 and entering the exact amount due and paying by credit card. It went through immediately and my phone started working right away. 

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Model Citizen / Citoyen Modèle

Re: System maintenance - On June 21st, 2020, 00:00 ET – June 21st, 2020, 10:00 ET

@J-L sorry to hear. I did not experience any issues during this shut down thankfully.

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Town Hero / Héro de la Ville

Re: System maintenance - On June 21st, 2020, 00:00 ET – June 21st, 2020, 10:00 ET

I noticed this because I couldn't log in my self serving account.