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Moderator

System maintenance - On June 21st, 2020, 00:00 ET – June 21st, 2020, 10:00 ET

Hi Community,

 

Between June 21st, 2020, 00:00 ET – June 21st, 2020, 10:00 ET, you won't be able to do the following:

 

  • Access your Self-Serve account
  • Activate a new account

19 06 2020.PNG

We apologize for any inconvenience this may cause.

 

** Please do not post private info such as: phone number, account number, pin etc.. This is a public forum. **

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Mayor / Maire

Re: System maintenance - On June 21st, 2020, 00:00 ET – June 21st, 2020, 10:00 ET


@Silvio_M wrote:

 

** Please do not post private info such as: phone number, account number, pin etc.. This is a public forum. **


 @Silvio_M 

I don't know if that's your "signature" but you may be interested in removing some private information from a couple recent posts from customers.

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Mayor / Maire

Re: System maintenance - On June 21st, 2020, 00:00 ET – June 21st, 2020, 10:00 ET

@Silvio_M Thanks for letting us know! Less posts about this fill be created during that time probably.

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Model Citizen / Citoyen Modèle

Re: System maintenance - On June 21st, 2020, 00:00 ET – June 21st, 2020, 10:00 ET

@Silvio_M Hi just wondering if this will effect autopay? This is my renewal date.

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Model Citizen / Citoyen Modèle

Re: System maintenance - On June 21st, 2020, 00:00 ET – June 21st, 2020, 10:00 ET

@Carniam Should not affect autopay, but will prevent manual payments via self serve. 

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Mayor / Maire

Re: System maintenance - On June 21st, 2020, 00:00 ET – June 21st, 2020, 10:00 ET

Best to be safe and make payment a day in advance if your renewal date is the 21st.

 

 

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Town Hero / Héro de la Ville

Re: System maintenance - On June 21st, 2020, 00:00 ET – June 21st, 2020, 10:00 ET

@Silvio_M 

 

Thank you for the heads up we will be certain to acknowledge this when customers come asking why isn't self serve working LOL

 

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Mayor / Maire

Re: System maintenance - On June 21st, 2020, 00:00 ET – June 21st, 2020, 10:00 ET

Thanks for The information.  👍

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Model Citizen / Citoyen Modèle

Re: System maintenance - On June 21st, 2020, 00:00 ET – June 21st, 2020, 10:00 ET

Yikes. New Promos? 😍 

 

 

Just kidding. Noted 🙂

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Model Citizen / Citoyen Modèle

Re: System maintenance - On June 21st, 2020, 00:00 ET – June 21st, 2020, 10:00 ET

Thanks for the notice. Hope this is to fix self serve porting 🙂