Sorry @mobileguy yes , doing that makes sure you don't miss any of the Superbowl.
@mobileguy wrote:
@zblackma wrote:Thanks for the update. To protect yourself from autopay failure. If your cycle is on the 2nd. I would suggest manually add The funds to my account on the 1st.
@zblackma , do you mean to add enough funds into your account to cover your renewal payment so that auto-pay does not take any part of the payment from your CC?
Thanks let us know.
Thanks for letting us know. Much appreciated.
The site is back up now in Ontario
Something happened to my account. I'm on autopay. Credit card is fine. Today is my payment date but I'm suspended. Yes, I do have that message ...and to disregard. But it's pretty hard to disregard when your account has actually been suspended! Help!
@Twells wrote:Something happened to my account. I'm on autopay. Credit card is fine. Today is my payment date but I'm suspended. Yes, I do have that message ...and to disregard. But it's pretty hard to disregard when your account has actually been suspended! Help!
@Twells, are you able to make a call out? Are you able to send or receive text messages?
@Twells wrote:Something happened to my account. I'm on autopay. Credit card is fine. Today is my payment date but I'm suspended. Yes, I do have that message ...and to disregard. But it's pretty hard to disregard when your account has actually been suspended! Help!
@Twells If all your phone services are working then it's alright to completely ignore that suspended message which is an unfortunately displayed on renewal day.
Nope. No calls out or in, no text out or in
We are sitting on some major service disruptions for a few hours overnight, due to breaks in fibre optics networking, which may have taken a few hours to get up and running again. No effect on actual cell service, just data transmission.