cancel
Showing results for 
Search instead for 
Did you mean: 
Reply
Public Mobile

System maintenance – On August 5 2019, 10:00 PM ET – August 6 2019, 8:00 AM ET

This means that between August 5 2019, 10:00 PM ET – August 6 2019, 8:00 AM ET you won't be able to do the following:

 

  • Access your Self-Serve account
  • Activate a new account

Heads up! If your renewal is coming up, we'd recommend that you complete it before 10: 00 PM ET

system maintenance.jpg

We apologize for any inconvenience this may cause.

 

** Please do not post private info such as: phone number, account number, pin etc.. This is a public forum. **

Deputy Mayor / Adjoint au Maire

Re: System maintenance – On August 5 2019, 10:00 PM ET – August 6 2019, 8:00 AM ET

@Julie_D  Thanks for the heads up, really appreciate it.  Hopefully this will finally fix those new activation problems.

Mayor / Maire

Re: System maintenance – On August 5 2019, 10:00 PM ET – August 6 2019, 8:00 AM ET


@Julie_D wrote:

This means that between August 5 2019, 10:00 PM ET – August 6 2019, 8:00 AM ET you won't be able to do the following:

 

  • Access your Self-Serve account
  • Activate a new account

Heads up! If your renewal is coming up, we'd recommend that you complete it before 10: 00 PM ET

system maintenance.jpg

We apologize for any inconvenience this may cause.

 

** Please do not post private info such as: phone number, account number, pin etc.. This is a public forum. **


I don't understand...why a message from a GREAT NEIGHBOUR??? Is it a good announcement???

Mayor / Maire

Re: System maintenance – On August 5 2019, 10:00 PM ET – August 6 2019, 8:00 AM ET


@dna2016 wrote:

@Julie_D  Thanks for the heads up, really appreciate it.  Hopefully this will finally fix those new activation problems.


th6VSNGSFA.jpg

Re: System maintenance – On August 5 2019, 10:00 PM ET – August 6 2019, 8:00 AM ET


@Lieux wrote:

I don't understand...why a message from a GREAT NEIGHBOUR??? Is it a good announcement???


Only moderators and PM staff can start threads in the Annoucements section, although you're right that it's a little strange that there's no PM logo beside her username.

Model Citizen / Citoyen Modèle

Re: System maintenance – On August 5 2019, 10:00 PM ET – August 6 2019, 8:00 AM ET

My renew date is Aug 4, but I'm wondering if my date was the 5th should I expect any issues with my account renewal? I'm sure 3 percent or so of our fellow PM users would like to know. @Julie_D @Alan_K 

Mayor / Maire

Re: System maintenance – On August 5 2019, 10:00 PM ET – August 6 2019, 8:00 AM ET


@chuck_grady wrote:

My renew date is Aug 4, but I'm wondering if my date was the 5th should I expect any issues with my account renewal? I'm sure 3 percent or so of our fellow PM users would like to know. @Julie_D @Alan_K 


If there's a planned event announced, many people would pre-load funds just to minimize possible hiccups.

Great Citizen / Super Citoyen

Re: System maintenance – On August 5 2019, 10:00 PM ET – August 6 2019, 8:00 AM ET


@Julie_D wrote:

This means that between August 5 2019, 10:00 PM ET – August 6 2019, 8:00 AM ET you won't be able to do the following:

 

  • Access your Self-Serve account
  • Activate a new account

Heads up! If your renewal is coming up, we'd recommend that you complete it before 10: 00 PM ET

system maintenance.jpg

We apologize for any inconvenience this may cause.

 

** Please do not post private info such as: phone number, account number, pin etc.. This is a public forum. **


Yay! smash those bugs!

Great Neighbour / Super Voisin

Re: System maintenance – On August 5 2019, 10:00 PM ET – August 6 2019, 8:00 AM ET

Hi, Julie! I know you're talking beyond a few days later, but unfortunately something has been going wrong. I tried to access to my accept but it always has feedback an error message page until this moment. Plz figure it out. Thx!

Great Neighbour / Super Voisin

Re: System maintenance – On August 5 2019, 10:00 PM ET – August 6 2019, 8:00 AM ET

*to my account...

(sorry!)