cancel
Showing results for 
Search instead for 
Did you mean: 
Reply
Great Neighbour / Super Voisin

Re: System maintenance – On April 28, 2019, 00:00 ET – April 28, 2019, 10:00 ET

Not happy took a payment and still have no data like really I need this fixed ASAP 

Re: System maintenance – On April 28, 2019, 00:00 ET – April 28, 2019, 10:00 ET


@JustJenn wrote:

Not happy took a payment and still have no data like really I need this fixed ASAP 


 

Turn your phone off, and back on.  I don't know if you've tried that yet.

 

If the problem continues, try the lost/stolen option inside My Account.  Mark, it lost for 5 minutes, sign-out, sign-in again, and mark your device as found.

Mayor / Maire

Re: System maintenance – On April 28, 2019, 00:00 ET – April 28, 2019, 10:00 ET


@JustJenn wrote:

Not happy took a payment and still have no data like really I need this fixed ASAP 


It would be easier to receive more suggestions here...start a new conversation...https://productioncommunity.publicmobile.ca/t5/forums/postpage/board-id/getting_started and come back if you still have problem.

Good Citizen / Bon Citoyen

Re: System maintenance – On April 28, 2019, 00:00 ET – April 28, 2019, 10:00 ET

This junk is still not working

Mayor / Maire

Re: System maintenance – On April 28, 2019, 00:00 ET – April 28, 2019, 10:00 ET


@akeastcoastorg wrote:

This junk is still not working


If you want some help post your problem here..https://productioncommunity.publicmobile.ca/t5/forums/postpage/board-id/getting_started

Good Citizen / Bon Citoyen

Re: System maintenance – On April 28, 2019, 00:00 ET – April 28, 2019, 10:00 ET

Is this not fixed? Won’t let me top up 

Great Citizen / Super Citoyen

Re: System maintenance – On April 28, 2019, 00:00 ET – April 28, 2019, 10:00 ET

@MobileStarThx and good luck.

Good Citizen / Bon Citoyen

Re: System maintenance – On April 28, 2019, 00:00 ET – April 28, 2019, 10:00 ET

that’s a lot of help

Town Hero / Héro de la Ville

Re: System maintenance – On April 28, 2019, 00:00 ET – April 28, 2019, 10:00 ET


@Jasonramsay902 wrote:

that’s a lot of help


@Jasonramsay902 

How are you trying to top up...?...will it not accept your CC..??give details.....

Good Citizen / Bon Citoyen

Re: System maintenance – On April 28, 2019, 00:00 ET – April 28, 2019, 10:00 ET

Yes won’t accept my credit card