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System maintenance- November 12th, 00:00 ET to November 12th, 10:00 ET

Shazia_K
Retraité / Retired
Retraité / Retired

This means that on November the12th, 00:00 ET to November the 12th, 10:00 ET you won't be able to do the following:

 

  • Access your Self-Serve account
  • Activate a new account

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Please excuse us for any inconvenience this may cause.

 

 

 

 

* Please do not post private info such as: phone number, account number, pin etc.. This is a public forum.
17 REPLIES 17

siwo
Good Citizen / Bon Citoyen

Today is Nov 13th and my plan is supposed to renew today! Does the maintenance planned for Nov 12 affect my plan status? Currently my main page shows that my Account Status: Plan Expired however I'm on auto-pay with a credit card that has no issues and does not expire until 2019. Auto pay should have been taken off on Nov 12th but it doesn't show any history!!

j0nf
Good Citizen / Bon Citoyen

good thing just saw this. my friend wants to activate tomorrow.

Vickel
Model Citizen / Citoyen Modèle

Thanks for the heads up 

frankel18
Great Neighbour / Super Voisin

Shazia my phone still not working, please advice.

chakri264
Model Citizen / Citoyen Modèle

Great, thanks for the update. @Shazia_K

pratchak
Great Citizen / Super Citoyen

Thanks for the heads up.

X-Files
Model Citizen / Citoyen Modèle

Thanks for keep fixing ~Robot tongue

Shazia_K
Retraité / Retired
Retraité / Retired

@imm1304, hehehe Smiley Very HappySmiley Very Happy

* Please do not post private info such as: phone number, account number, pin etc.. This is a public forum.

imm1304
Retired Oracle / Oracle Retraité

I knew I can always count on you, @Shazia_K! 😄

7ec5dcdf2a860f57c42761cfc1a52f4f_i-dont-always-say-thank-you-funny-thank-u-meme_300-376.jpeg

 

 

Shazia_K
Retraité / Retired
Retraité / Retired

@imm1304, OK, I will request a change for the maintenance  😛 😛

 

 

* Please do not post private info such as: phone number, account number, pin etc.. This is a public forum.

imm1304
Retired Oracle / Oracle Retraité

Oh no, @Shazia_K! I was planning to review my usage history at 2am on Sunday morning! 😛

 

 

pakmode
Deputy Mayor / Adjoint au Maire

Thanks for the notice @Shazia_K

Taekgun
Deputy Mayor / Adjoint au Maire

Thanks.  I agree, some fixes for the activation process, auto-pay and renewals would be a great improvement.

Michael77
Deputy Mayor / Adjoint au Maire

Thanks for the update.  🙂

arshad464
Good Citizen / Bon Citoyen

Thanks For update

shartomjam
Town Hero / Héro de la Ville

Thanks for the advance warning Shazia.  

zhadj030
Mayor / Maire

Thanks for the head's up Shazia. Hopefully some under the hood maintenance/ fixes for the latest glitches 

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