System maintenance-Jan 20th 10:00 pm ET to Jan 21st 8:00 am ET

[Shazia_K]

This means that on Jan 20th 10:00 pm ET to Jan 21 8:00 am ET you won't be able to do the following:

• Access your Self-Serve account
• Activate a new account

Please excuse us for any inconvenience this may cause.

[Taekgun]

Thanks for the heads up.  I agree with most, it's nice to see action is being taken to fix issues but it I imagine it won't address all of the ones we commenly see with users.  

[danielj]

Again existing customer or more specifically existing commnity members are appereciating the heads up these type of message gives them of the up coming maintance and gets them excited that the mainance will hopefully fix the most pressing issue(s), that we have voiced our concerns about. But customer that do not look at post in the community or new customers do not get the same advaced notice, since the information is only noticable visable in the community a place the thye are possible not award of to look or it's importance. Public Mobile should have links in My Account, Getting Started, Plans and other web pages on their website updating more of the relavent current and possibly new.

Hopefully Public Mobile continue to preform maintance and make changes to continue to make improvements and address our concerns as brought up, including here with in the community.

[Mana]

Thanks @Shazia_K. You are the best!!

[Jonavin]

Hope the password reset delays get fixed

[matbasm]

Here's hoping that some of the problems that occur daily might be resolved.

[closng]

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@Luddite wrote:

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@NDesai wrote:

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@alanbrenan wrote:

Cheers for the heads up.

Any insight for the public on what this maintenance will accomplish? C:

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Probably something similar to what happened after the last maintenance. Consider this one to be more focused on the activation process. And may be some minor fixes as some users experienced payment/add-on errors. 

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Or maybe the system is tired and just needs a rest? 

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They're only entitled to one reboot every couple of months 

[will13am]

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@alanbrenan wrote:

Cheers for the heads up.

Any insight for the public on what this maintenance will accomplish? C:

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As always, bug fixes and performance enhancements. 

[NDesai]

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Luddite wrote: 
Or maybe the system is tired and just needs a rest? 

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It's 2018 now 

[Luddite]

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@NDesai wrote:

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@alanbrenan wrote:

Cheers for the heads up.

Any insight for the public on what this maintenance will accomplish? C:

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Probably something similar to what happened after the last maintenance. Consider this one to be more focused on the activation process. And may be some minor fixes as some users experienced payment/add-on errors. 

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Or maybe the system is tired and just needs a rest? 

[NDesai]

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@alanbrenan wrote:

Cheers for the heads up.

Any insight for the public on what this maintenance will accomplish? C:

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Probably something similar to what happened after the last maintenance. Consider this one to be more focused on the activation process. And may be some minor fixes as some users experienced payment/add-on errors. 

[alanbrenan]

Cheers for the heads up.

Any insight for the public on what this maintenance will accomplish? C:

[shartomjam]

Thanks for the heads up!