cancel
Showing results for 
Search instead for 
Did you mean: 

System Maintenance - January 5th from 12:00am to 6:00am (EST)

Shazia_K
Retraité / Retired
Retraité / Retired

This means that from 12:00 am to 6:00 am EST on January the 5th you won't be able to do the following:

 

  • Access your Self-Serve account
  • Activate a new account

large.png

Please excuse us for any inconvenience this may cause. 

* Please do not post private info such as: phone number, account number, pin etc.. This is a public forum.
16 REPLIES 16

wilts
Great Citizen / Super Citoyen

WOW!

Not many companies let you know ahead of maintenance and some down time.  

This is excellent customer service on your part.  

Thank you 🙂

 

Wilts

Rockdaddy22
Retired Oracle / Oracle Retraité
Keep us posted 🙂

crazycolby
Great Citizen / Super Citoyen

will help my friend active new account in next 5 hours, hope everything goes well before 12am

KK
Model Citizen / Citoyen Modèle
Any updates on the fixes being made?

X-Files
Model Citizen / Citoyen Modèle

Thanks for the heads up, Hope Self-Serve account servers fix so slow to login~

fisher
Great Citizen / Super Citoyen

thanks for notice ... lol 

Jonavin
Model Citizen / Citoyen Modèle

Thanks for the notice. Hopefully some of these long standing bugs get fixed and the mods don't have to work so hard anymore.

mckay1
Good Citizen / Bon Citoyen

I'm OK with the 10 day use. What I feel would be more beneficial is being able to schedule WHEN your 10 days actually starts, similar to ROAM. Other than that, I don't really have issues with the price or length of time, especially for the cost.

About Time too, lol

 

Now, IF PM can eventually offer more flexible US Roam options aside from 10 Day use, either like Koodo's version, or the 10 Day BUT When Device connects with US tower a Day is deducted, so Unlike a set timer, Having 30 days to use the 10 days worth of Roaming options would probably make better sense, and maybe give PM an greater flex edge as well.

 

Hoping, within a yr or so, PM would offer more Countries to this tasty list, afterall, PPL love to have the world on a plate, why not on a phone too, lol

Rockdaddy22
Retired Oracle / Oracle Retraité
The US roam bugs have already been fixed.

Hoping that this is one that reduces the glitches quite a bit, and hoping that it sets the stage for other well intended reforms too.

 

BTW, when will US Roam have the SMS MMS stuff? just curious.

 

Also, hoping PM will expand the Add-On Data list like 500 MB, would offer better variety

crazycolby
Great Citizen / Super Citoyen

Good to Know thanks, hopefully everything will be getting better and better!

nishufan
Model Citizen / Citoyen Modèle

Hope the US add-on bugs can get fixed this time. Keep my finger across.

Rockdaddy22
Retired Oracle / Oracle Retraité
Thanks for the heads up, much appreciated 🙂

Good to know in advance.

Thanks

ShawnC13
Oracle
Oracle

Thanks for the heads-up hoping for some more bug fixes!!

 


I am happy to help, but I am not a Customer Support Agent please do not include any personal info in a message to me. Click HERE to create a trouble ticket through SIMon the Chatbot *

Need Help? Let's chat.