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Showing some love to our customers with 1 GB of data, on us!

Alan_K
Public Mobile
Public Mobile

Hey Community,

 

What a hectic week full of exciting updates and improvements! We know there’s been a ton of change this past week, and we want to make sure that our longer tenured customers don’t feel left out! 

 

Even though our look and feel has changed, we’re continuing to focus on being customer-first. Thanks for hanging in there with us, and we hope you’re ready to grow together with us because we love having you here! 🙂 Whether you’re a long-time Community guru, or someone who just joined a month ago, we’re for you.

 

That’s why we’re excited to share a public display of affection with customers who were with Public Mobile since before our big brand refresh (more eligibility details below), as a token of our appreciation.

 

What’s up for grabs:

  • $0 1 GB bonus data Add-On
  • Does not expire until fully consumed
  • The data speed will match the speed of the data that is included as part of your rate plan. If your rate plan doesn’t include data, the Add-On will default to be at 4G LTE Speed. 

 

Eligibility criteria:

  • Bonus Data Add-On will be automatically applied to customer accounts that were activated as of August 19, 11:59 PM ET or before
  • Account must be active at the time of August 19, 11:59 PM ET and continue to remain active until at least September 4, 2019.
  • If your account falls into suspend before September 4, you will become ineligible for the bonus Data Add-On.

 

How to claim your data:

  • No action required- on August 23rd, eligible customers will receive an SMS from Public Mobile confirming you’re on the list!
  • Bonus Data Add-Ons will be applied within 2 weeks of receiving the confirmation SMS. Note: Please allow the two week period to pass before reaching out to the Moderator Team if you are expecting a bonus Data Add-On.
  • Once it’s been applied to your account, you will receive a confirmation SMS. 



Happy net surfing!

 

-Public Mobile Community Team

631 REPLIES 631

raimonikumar41
Great Neighbour / Super Voisin
 

Nicko343
Great Citizen / Super Citoyen
  1. You have made a very wise choice to switch over here.

Nicko343
Great Citizen / Super Citoyen

Please log into your account and check data and add on it should be there separate along with your existing data information.

Nicko343
Great Citizen / Super Citoyen

It’s true they are showing some love ❤️ 

Nicko343
Great Citizen / Super Citoyen

I don’t think there is anything you have to do but just enjoy your free 1 gb while it lasts 

Nicko343
Great Citizen / Super Citoyen

It’s still not a bad idea 👌🏿

Nicko343
Great Citizen / Super Citoyen

I did and am happy for the extra data.

SD08
Retired Oracle / Oracle Retraité

@Nicko343 wrote:

I don’t think there is anything you have to do but just enjoy your free 1 gb while it lasts 


@Nicko343 

You've replied to many people without quoting or tagging them in a long topic.  For clarity, it's good practice to either quote the message to which you're replying (preferable when your reply isn't the next one following), or tag the author of that message, like I've done with your name here. That way, people don't have to search for or wonder whom you're talking to in a very long thread.

 

To quote the message, click the black rectangular "quote" button above the message box right after you click reply. Note: For users who have enabled Quick Reply on community settings, the quote button is only available if you click the regular "reply" button instead of "quick reply."  Be sure to type your own text outside of the dark bar indicating the quoted message.

Here's the text I received today about my free data being applied. It came from "100"

IMG_1372.jpg

Nicko343
Great Citizen / Super Citoyen

Thanks for the heads up 

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