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sheytoon
Mayor / Maire

Re: Wireless Outage

I'm not sure yet. If I have any info that can be shared, I will do so.

crystalstjean19
Great Neighbour / Super Voisin

Re: Wireless Outage

My voicemail is acting up too i cant delete 

softech
Mayor / Maire

Re: Wireless Outage

I got a VM alert, called and entered the password,  the dead air..  I guess they have not fox everything yet

S--S
Mayor / Maire

Re: Wireless Outage


@crystalstjean19 wrote:

My voicemail is acting up too i cant delete 


@crystalstjean19 

you can try reseat the SIM card and Make sure your phone is off before removing your SIM card,

1. power off your device

2. take out the SIM card,

3. waiting a 1 minute,

4. put it back and power on,

5. toggling airplane mode off/on,  

 

and do again Rebooting your phone,

*what is mean for Rebooting the phone means to turn off your phone and turn it back on again.

 

Check your voicemail messages (publicmobile.ca) and pressing 7 to delete..

 

[Service Status Update] The outage impacting customers in Ontario and Quebec has been resolved. Please consider rebooting your device(s) if service isn't back yet. Our apologies for any inconvenience and thank you so much for your patience!
christyj4
Good Citizen / Bon Citoyen

Re: Wireless Outage

I do not have data in Manitoba. Has anyone heard of any outages there

softech
Mayor / Maire

Re: Wireless Outage

yes Telus said the outage affects Winnipeg area

 

https://mobile.twitter.com/TELUSsupport/status/1445884017056706563

z10user4
Mayor / Maire

Re: Wireless Outage

 @christyj4 : Maybe. Did you get a "message" from your phone saying something about the connection?

Try a restart. Then try switching to HSPA/3G.

christyj4
Good Citizen / Bon Citoyen

Re: Wireless Outage

I will try a few things. 

hari_pm
Great Neighbour / Super Voisin

Re: [Resolved] Wireless Outage

says resolved but i'm still just "searching" no network

softech
Mayor / Maire

Re: [Resolved] Wireless Outage

@hari_pm   did you try reboot your phone?  

If still fail, try to re-seat your SIM 

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