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Great Citizen / Super Citoyen

Re: [Resolved] Select customers missing Rewards upon plan renewal

Same thing happened to my plan when it auto renewed on November 13: no rewards were credited before payment was taken. I'm in contact with a moderator to resolve the issue.

I hope anyone that has been affected gets it resolved.

Overall, I'm still very happy with public.

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Great Neighbour / Super Voisin

Re: [Resolved] Select customers missing Rewards upon plan renewal

 
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Mayor / Maire

Re: [Resolved] Select customers missing Rewards upon plan renewal

@FobClone  Try posting again...but I suspect you need to contact the moderators.

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Great Citizen / Super Citoyen

Re: [Resolved] Select customers missing Rewards upon plan renewal

The issue I had with my rewards was resolved very quickly and efficiently.

 

A big thank you to Mariela.

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Great Neighbour / Super Voisin

Re: [Resolved] Select customers missing Rewards upon plan renewal

Hi. I checked my visa and my bill has been the same for at least 6 months. I tried to get a ticket but I cannot get through. Need help. Thanks 

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Mayor / Maire

Re: [Resolved] Select customers missing Rewards upon plan renewal


@Cynthis57 wrote:

Hi. I checked my visa and my bill has been the same for at least 6 months. I tried to get a ticket but I cannot get through. Need help. Thanks 


Click the ? in lower right side of page to start process of moderator assistance. Type "contact human", then follow direction to "Contact Moderators" or "Account Specfic Question".