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D_T
Great Neighbour / Super Voisin

Re: [RESOLVED] System issue expired select customers' services

My service was discontinued because Public Mobile didn't even attempt to take the payment. Credit card comes right out of my account. Both credit card and bank confirm. What happened there? My plan wasn't being '''renewed".  Missed very important texts, etc. not knowing I had no service.

D_T
Great Neighbour / Super Voisin

Re: [RESOLVED] System issue expired select customers' services

I got the usual text saying my $2.00 credit was applied for being set up for auto pay they always send before they take the payment. But no payment taken. That was the only SMS message.

Good Citizen / Bon Citoyen

Re: [RESOLVED] System issue expired select customers' services

Just wanted to let you know that Oana at public mobile resolved the issue with both my sons' phones- they are working great again 

Thanks Oana