Hey Community,
Please note the below regarding our current service interruption in Atlantic Canada. This post will be updated when new information is available.
08-04-2017 15:00 EDT We can confirm that services across Atlantic Canada are beginning to be restored. Issue has been resolved. We thank you for your patience throughout this process.
08-04-2017 13:15 EDT Customers in some regions in Atlantic Canada are experiencing a wireless service interruption due to an outage on our shared network. The teams responsible for managing the network infrastructure are currently working to restore service. We apologize for the inconvenience and thank customers for their patience and understanding. We will provide updates as soon as new information is available.
08-04-2017 09:52 EDT: Pubilc Mobile, Koodo and TELUS customers in some regions in Atlantic Canada are experiencing a wireless service interruption due to an outage on our shared network. The teams responsible for managing the network infrastructure are currently working to restore service. Thank you for your patience.
Root Cause: Cable Cut
Service: Mobility Services
Impact: Interruption of service, approximately 885 cell cites impacted
Start: 08-04-2017 09:52 ET
